Logan Love-Geist
Minneapolis,MN
Summary
Detail-focused optician known for productivity and efficiency in task completion. Possess strong skills in lens fitting, frame adjustment, and customer service, ensuring optimal vision care solutions for each client. Excel in communication, problem-solving, and time management to enhance patient satisfaction and streamline operations.
Overview
2
2
years of professional experience
Work History
Optician
Americas Best Eyeglasses And Contacts
Richfield, MN
09.2022 - Current
- Organized inventory according to product type and manufacturer specifications.
- Maintained accurate records of all transactions in computer system.
- Performed basic vision screenings to determine patient's prescription needs.
- Repaired broken frames using specialty tools and equipment.
- Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
- Calculated measurements for eyewear using optical measuring devices.
- Ordered stock from suppliers based on customer orders.
- Demonstrated how to insert, remove, and care for contact lenses.
- Greeted patients warmly upon arrival at office or store location.
- Provided recommendations on eye care products including cleaning solutions and lens cases.
- Assisted customers with selecting frames and lenses that best suited their needs.
- Inspected completed eyeglasses to ensure accuracy before releasing them to patients.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Educated patients about proper use of corrective eyewear, lifestyle habits, diet, exercise, which can affect vision health.
- Adjusted eyewear for proper fit and comfort level.
- Monitored patient progress while wearing new lenses or frames.
- Processed payments for products purchased by customers.
- Dispensed contact lenses upon completion of fitting process.
- Inspected finished eyeglasses to conform to company's quality check process and verified proper fit to customer satisfaction.
- Took specific facial measurements, including optical centers of eyes, pupillary distance and temple length.
- Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
- Managed client frame selection processes and walked through lens options.
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Instructed customers on methods for adapting to glasses, proper wear and necessary care.
- Submitted patient insurance forms and managed simple bookkeeping.
- Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
- Repaired and adjusted frames to meet customer needs.
- Checked finished lenses for conformance to order specifications, quality and customer needs.
- Heated, shaped, or bent metal or plastic frames to fit eyeglasses to client.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Verified finished lenses ground to prescription specifications.
- Wrote up detailed work orders specifying parameters for lenses and frames.
- Supervised and contributed to training student opticians.
- Used hands, heat and tools to bend and shape frames to fit customer's face.
- Instructed patients on insertion, removal, cleaning, care and proper handling of contact lenses.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
- Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Investigated and resolved customer complaints and adjusted and repaired customer eyewear.
- Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
- Stocked and restocked merchandise, maintained inventory, cleaned and straightened displays and entire store and processed defective, spoiled and cannibalized frames.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
Education
High School Diploma -
Osseo Senior High School
Osseo, MN06-2021
Skills
- Display building
- Order Preparation
- Supply Management
- Insurance Billing
- Insurance Verification
- Transaction Processing
- Customer Service
- Retail Sales
- Computer Skills
- Multitasking
- Self Motivation
- Time management abilities
- Frames adjustment
Affiliations
- i play computer games so i have good hand eye coordination
- when im relaxing i like to read
- one of my favorite physical activities is biking
References
References available upon request.
Timeline
Optician
Americas Best Eyeglasses And Contacts
09.2022 - Current
High School Diploma -
Osseo Senior High School
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