Logan Mays
Whiteland,IN
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Bagger
Kroger
05.2024 - Current
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Followed safety protocols to prevent accidents and injuries.
- Enhanced team morale by maintaining positive attitude and assisting colleagues during peak times.
Assistant Operations Manager
Dollar Tree
04.2023 - 04.2024
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Optimized workflow to meet tight deadlines, managing multiple project timelines.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Handled cash at end of each shift
Crew Member
Burger King
07.2022 - 02.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Manager
Hardee's
03.2021 - 07.2022
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
High School Diploma -
Whiteland Community Highschool
Whiteland, IN04-2022
Skills
- Multitasking and organization
- Cash handling
- Strong work ethic
- Self-discipline
- Staff training and development
- Integrity and honesty
- Customer communication
- Heavy lifting
- Training and mentoring
- Speed and accuracy
- Stock rotation
- Time management
Timeline
Bagger
Kroger
05.2024 - Current
Assistant Operations Manager
Dollar Tree
04.2023 - 04.2024
Crew Member
Burger King
07.2022 - 02.2023
Manager
Hardee's
03.2021 - 07.2022
High School Diploma -
Whiteland Community Highschool
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