LOGAN MCCLINCY
Apache Junction,AZ
Summary
Results-oriented individual with extensive experience in customer service and team collaboration. Known for exceptional communication skills and critical thinking, successfully enhancing guest experiences while maintaining compliance and safety standards.
Overview
15
15
years of professional experience
Work History
Shuttle Driver
Hilton Garden Inn Hotel
Phoenix, Arizona
06.2025 - Current
- Transported guests to local attractions and airport, ensuring timely arrivals.
- Assisted with luggage loading and unloading during all transfers.
- Maintained cleanliness of shuttle vehicle interior and exterior for passenger comfort.
- Provided excellent customer service by warmly greeting guests at pickup points.
- Communicated effectively with hotel staff regarding guest transportation needs.
- Ensured compliance with safety regulations during all shuttle operations.
- Gave clear directions to passengers about destinations and pickup locations.
- Regularly updated dispatch via two-way radio on schedule changes.
- Answered questions and provided insight into local attractions and facility amenities.
- Responded quickly and calmly in emergency situations such as vehicle breakdowns or accidents.
- Reported any incidents or irregularities during shift to supervisor or dispatch team.
Security Dispatcher
Lionheart Security
Phoenix, Arizona
08.2020 - 06.2025
- Coordinated communication between security personnel and emergency services for seamless operations.
- Managed incident reports by accurately documenting details to maintain precise records.
- Promptly responded to alarms and incidents following established protocols to ensure safety.
- Operated radio systems to relay critical information efficiently to staff members.
- Assisted in effectively scheduling shifts for security team members, ensuring coverage at all times.
- Trained new dispatch staff on protocols and emergency procedures to enhance team readiness.
- Ensured compliance with safety regulations during security operations to promote a secure environment.
- Dispatched security guards based on shift schedules, maintaining adequate staffing across all posts.
Medical Assistant
East Valley Family Physicians
Chandler, Arizona
05.2018 - 08.2020
- Assisted physicians by preparing patients for examinations and administering treatments as directed.
- Managed patient scheduling and coordinated follow-up appointments efficiently.
- Recorded medical histories and maintained accurate patient records in compliance with regulations.
- Educated patients on treatment plans and wellness practices to promote health.
- Processed insurance claims and verified patient eligibility for services promptly.
- Measured vital signs and documented notes during patient visits to support care continuity.
- Conducted diagnostic tests, including EKGs, spirometry, and audiograms as requested by physicians.
- Relayed messages from patients to physicians regarding concerns and medication refills.
Hospital Corpsman
United States Naval Service
Twentynine Palms, California
01.2011 - 04.2018
- Provided direct patient care across diverse clinical environments in military healthcare settings.
- Assisted medical personnel with examinations and procedures to optimize patient comfort.
- Administered medications and vaccinations under supervision of licensed healthcare providers.
- Conducted health assessments to identify patient needs and formulate care strategies.
- Collaborated with interdisciplinary teams to improve patient treatment and recovery outcomes.
- Educated patients on health maintenance, disease prevention, and medication usage.
- Instructed junior staff in clinical practices and procedures to enhance team effectiveness.
- Maintained functionality and organization of medical treatment areas, including equipment management.
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZ05-2011
Skills
- Customer service
- Compliance enforcement
- Communication skills
- Policy writing
- Staff scheduling
- Conflict resolution
- Data management
- Team collaboration
- Critical thinking
- Health maintenance
- Process improvement
Timeline
Shuttle Driver
Hilton Garden Inn Hotel
06.2025 - Current
Security Dispatcher
Lionheart Security
08.2020 - 06.2025
Medical Assistant
East Valley Family Physicians
05.2018 - 08.2020
Hospital Corpsman
United States Naval Service
01.2011 - 04.2018
High School Diploma -
Apache Junction High School