Logan M. Coles
Executive
Garfield,WA
Summary
Visionary leader with proven track record in steering organizations toward success through strategic planning and effective management. Skilled in building cohesive teams, driving innovation, and enhancing operational efficiency to achieve business objectives. Demonstrated ability to transform challenges into opportunities, resulting in significant impact on company growth and profitability
Overview
22
22
years of professional experience
Work History
Chief Executive Officer
Logistical Cargo Representatives, Inc.
Garfield
08.2013 - Current
- Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives.
- Design and implement business strategies, plans and procedures.
- Lead and motivate employees to advance employee engagement, developing a highly performing managerial team.
- Set comprehensive goals for performance and growth.
- Establish policies that promote company culture and vision.
- Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.
- Make high-quality investing decisions to advance the business and increase profits.
- Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics.
- Oversee daily operations of the company and the work of executives (sales, finance etc.)
- Evaluate performance by analyzing and interpreting data and metrics.
- Lead employees to encourage maximum performance and dedication.
- Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
- Review financial and non-financial reports to devise solutions or improvements.
- Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders.
- Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.
- Maintain a deep knowledge of the markets and industry of the company.
- Manage relationships with partners/vendors.
Head of Human Resources
Avatar Nutrition, LLC
Austin
06.2019 - 05.2021
- Developed and applied innovative HR strategies for employee engagement, contributing to a 16% rise in employee retention.
- Oversaw development of employee performance initiatives, which resulted in a measurable increase in company productivity.
- Mediated internal disputes effectively, achieving a high-resolution rate that earned positive feedback from staff and senior management.
- Redesigned HR policies and employee handbook, aligning with strategic business goals, ensuring a supportive employee experience.
- Designed and implemented a comprehensive talent strategy that increased employee engagement by 10% within the first year.
- Led recruitment initiatives, improving the talent acquisition process, reducing the hiring time by 18% and increasing company diversity.
- Developed leadership programs, resulting in an increase in leadership readiness across the organization.
- Collaborated with management to identify and develop a plan for key positions, reducing turnover in critical roles by 7%.
- Optimized the performance management process, increasing employee satisfaction scores by 31% through effective feedback mechanisms.
- Utilized talent analytics to foster decision-making processes, enhancing planning and strategic talent recruitment efforts.
- Collaborated with company legal representative to assure compliance with all updated labor regulations, significantly reducing compliance risks.
- Coordinated new employee orientation and training programs, achieving a streamlined onboarding process that enhanced new employee satisfaction.
- Worked with external benefits providers to enhance benefit programs for staff and management.
Director of Human Resources
Avatar Nutrition, LLC
Austin
05.2017 - 06.2019
- Implemented comprehensive employee programs, increasing overall satisfaction scores by 22% over two years.
- Developed conflict resolution strategies, improving resolution time by 27%, fostering a more harmonious and efficient work environment.
- Led management team to design policies, ensuring compliance with all state and federal employment laws, reducing legal incidents by 13%.
- Advised senior management crew on complex workplace issues, enhancing leadership decision-making and strengthening organizational culture and value system.
- Conducted over 30 confidential investigations into employee grievances, maintaining strict confidentiality and procedural integrity over two years.
- Introduced diversity and inclusion training, boosting team collaboration and inclusivity by achieving higher workforce participation metrics for the company.
- Designed all benefit offerings, reducing costs by 21% and improving employee retention by 12%.
- Developed a comprehensive compensation strategy that aligned with business objective goals, increasing talent acquisition by 18% annually.
- Managed benchmarking projects to ensure salary competitiveness, resulting in improved market positioning and employee satisfaction in a very competitive market.
- Developed retirement, merit, and bonus programs, increasing employee engagement metrics by 22%.
- Streamlined vendor relationships, achieving a 9% savings in administration costs, while enhancing service and quality.
- Presented all reports to the executive leadership, aiding in decisions that enhanced the total strategy for employees.
Accounts Payable Specialist
City of Moscow
Moscow
10.2015 - 05.2017
- Supported accounting staff by analyzing and preparing accounting records and reports and acted as a liaison with other departments within the city when needed.
- Reviewed financial transactions for coding errors, researched billing issues and recommended appropriate corrective actions to eliminate or reduce future errors and inconsistencies.
- Prepared journal entries for revenue and expense accounts, internal billing, deferred revenue, including researching discrepancies and making appropriate adjustments when necessary.
- Processing accounting and financial transactions in Springbrook system.
- Audited payment requests for compliance with the terms and conditions of the contracts.
- Assisted departments with blanket purchase order requests, closure of unused purchase orders and put funds back into contracts.
- Prepared month-end and year-end close accounting procedures.
- Proactively resolved external, internal and interdepartmental issues creating effective and timely solutions, providing support as necessary and promptly informing appropriate individuals and groups of how the issues are resolved.
Office Manager/Human Resources
HLC Efficiency Products, LLC
Bellingham
10.2003 - 10.2015
- Managed and planned executives’ schedule, making appointments, travel arrangements, management meetings, and staff meetings.
- Was in charge of handling all accounts receivable and accounts payable invoicing, cash application and collections, issuing checks for payments, researching charge backs and discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.
- Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols.
- Assisted in all areas of administrative work including data entry, receptionist duties, and file organization.
- Managed routine administrative processes for my department; including ordering supplies, processing travel expenses, payment processing, and researching charges to the department budget.
- Typed up agendas, correspondence, memos, reports, and presentations.
- Resolved technical and organizational problems within the office.
- Served as a part of the company's advisory group, which sets goals and agendas for management within the company.
- Assisted with recruiting tasks such as reviewing resumes, conducting and scheduling interviews, hiring and following up with candidates.
- Scheduled and coordinated onboarding assignments and training sessions.
- Compiled and processed employee documentation, records and kept the employee database up to date.
- Developed employee handbook policies and procedures and made changes to those as needed.
- Maintained the departmental email account, responding to employee questions and complaints in a timely and professional manner.
- Tracked employee attendance, PTO, and leaves, and assisted with payroll processing and documentation.
Education
Washington State University
Pullman, WashingtonHigh School -
Garfield-Palouse High School
Palouse, WashingtonSkills
- Employee Relations Management
- Compensation and Benefits Planning
- Organization Development Strategies
- Labor Law Compliance
- Succession Planning
- Employee Training and Development
- Performance Management
- HR Metrics and Analytics
- Strategic HR Planning
- Budgeting and Financial Management
- Talent Acquisition and Recruitment
- Diversity and Inclusion Programs
- Conflict Resolution
- Employment Law and Regulations
- HR Policy Implementation
- Strategic planning
- Financial administration
- Capital expenditures
- Marketing
- Program leadership
- Operational efficiency
- Project management
- Board governance
- Policy development
Professional Overview
Dynamic and results-driven Head of Human Resources with over 15 years of Human Resource experience, driving organizational growth through strategic talent management, culture transformation, and operational excellence. Proven track record in aligning HR initiatives with corporate objectives, fostering high-performance teams, and implementing innovative policies that enhance employee engagement, retention, and productivity. Adept at navigating complex labor relations, leading large-scale change management programs, and leveraging data-driven insights to inform decision-making. Recognized for building trusted partnerships with executives and stakeholders to create inclusive, future-ready workplaces.
Timeline
Head of Human Resources
Avatar Nutrition, LLC
06.2019 - 05.2021
Director of Human Resources
Avatar Nutrition, LLC
05.2017 - 06.2019
Accounts Payable Specialist
City of Moscow
10.2015 - 05.2017
Chief Executive Officer
Logistical Cargo Representatives, Inc.
08.2013 - Current
Office Manager/Human Resources
HLC Efficiency Products, LLC
10.2003 - 10.2015
Washington State University
High School -
Garfield-Palouse High School