Results-driven food service professional with experience in restaurant and hospitality industry. Possesses proven ability to lead teams, manage operations and develop staff. Expertly resolves customer issues, multitasks and solves problems.
Overview
5
5
years of professional experience
Work History
Server/Assistant Manager
Sugarfish
03.2021 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Welcomed and greeted guests before presenting special menu items to clients.
Liaised between servers and upper management to address issues and manage challenges.
Trained servers on order management, food service quality and how to build rapport with guests.
Cook/Server/Prep Cook
Mandarin House
06.2018 - 02.2021
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group