Logan Minch
Strongsville
Summary
Dynamic retail associate skilled in customer engagement, inventory management, and team leadership. Committed to enhancing customer satisfaction through effective relationship building and sales assistance.
Overview
3
3
years of professional experience
Work History
Golf Retail Associate
Dicks Sporting Goods
Strongsville
10.2025 - Current
- Assisted customers in selecting products and provided knowledgeable recommendations.
- Maintained store organization and cleanliness to enhance the shopping experience.
- Operated cash register efficiently and processed customer transactions accurately.
- Restocked merchandise on the sales floor to ensure product availability.
- Handled customer inquiries and resolved issues to support satisfaction efforts.
- Operated cash register to process payments from customers.
- Assisted customers in finding products, answered questions, and made product recommendations.
Pro Shop Manager
Pine Brook Golf Links
Grafton
09.2022 - Current
- Managed daily operations of the pro shop and golf course facilities.
- Oversaw inventory management and product displays to enhance customer experience.
- Trained new employees on customer service standards and product knowledge.
- Maintained cleanliness and organization of the pro shop environment consistently.
- Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
- Developed and maintained relationships with customers to ensure satisfaction and repeat business.
- Performed daily opening and closing duties including setting up registers with necessary supplies, balancing tills at end of shift, counting money in safe deposit box.
Education
BBA - Finance
Cleveland State University
Cleveland, Ohio, OHSkills
- Work well in a team
- Customer service
- Inventory management
- Sales assistance
- Leadership
- Quick learner
- Approachability
- Point of sale systems
- Customer engagement
Timeline
Golf Retail Associate
Dicks Sporting Goods
10.2025 - Current
Pro Shop Manager
Pine Brook Golf Links
09.2022 - Current
BBA - Finance
Cleveland State University