Summary
Overview
Work History
Education
Skills
Timeline
Generic

Logan Montes

Martin

Summary

Dynamic security professional with extensive experience at Gun Lake Casino, excelling in emergency response and incident reporting. Proven ability to enhance safety protocols and customer satisfaction through effective communication and staff management. Recognized for maintaining composure during crises while ensuring compliance with access control measures.

Overview

6
6
years of professional experience

Work History

Security Officer

Gun Lake Casino
Wayland
06.2022 - Current
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Reported safety hazards for remediation response.
  • Responded to alarms and conducted investigations as required.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Guarded restricted areas to prevent unauthorized entry.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Supervisor

Jimmy John's
Wayland
02.2019 - 04.2021
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Education

High School Diploma -

Delton Kellogg
Delton, MI
06-2012

Skills

  • Emergency response
  • Access control
  • Incident reporting
  • Surveillance monitoring
  • Threat assessment
  • Customer service
  • Staff management
  • Computer skills
  • Dispatch operations

Timeline

Security Officer

Gun Lake Casino
06.2022 - Current

Supervisor

Jimmy John's
02.2019 - 04.2021

High School Diploma -

Delton Kellogg