Logan Moore
Fort Lauderdale,FL
Summary
Dependable, successful providing fast, high-quality customer service to guests in night life settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
9
9
years of professional experience
Work History
Server
Kaluz Restaurant
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Experience Waitress
Fogo De Chao
07.2022 - 12.2022
- Required duties are providing menus, meeting special customer demands, taking orders, bring food to tables, refilling glasses, and cleaning tables
- The skills needed for waitressing include communicating with customers, upselling special food/drink items, persistence, teamwork etc.
Customer Service Representative
Health Coalition
12.2021 - 06.2022
- Analyzed spreadsheets with over 6,000 leads, identifying the best leads the sales team could reach out to designated potential leads to multiple Territory Business Managers, each specializing in a specific trade and therapies
- Produced daily StatCounter reports depicting potential leads across the US and identified target pipeline
- Maintained records of account interactions and documentation as well as processing clients’ data through CRM system
- Performing data entry tasks for sales figures, metrics, and other relevant information for client accounts including price comparison spreadsheets and web-data reporting.
Bottle Service Waitress
Bliss Nightclub
08.2019 - 11.2021
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Assessed guest demeanor and behavior to minimize disturbances, notifying bouncer of any unruly situations.
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
Waitress
Steelefish Grill
03.2015 - 08.2021
- Required duties are providing menus, meeting special customer demands, taking orders, bring food to tables, refilling glasses, and cleaning tables
- The skills needed for waitressing include communicating with customers, upselling special food/drink items, persistence, teamwork etc.
Education
Bachelor of Science degree - Health Science, Health Care Administration and Public Health
University of South Florida
Skills
- Up-selling
- Persistence
- Leadership
- Teamwork
- Customer Service
- Tenacious Work Ethic
- Suggestive Selling
- Sales Expertise
Timeline
Server
Kaluz Restaurant
01.2023 - Current
Experience Waitress
Fogo De Chao
07.2022 - 12.2022
Customer Service Representative
Health Coalition
12.2021 - 06.2022
Bottle Service Waitress
Bliss Nightclub
08.2019 - 11.2021
Waitress
Steelefish Grill
03.2015 - 08.2021
Bachelor of Science degree - Health Science, Health Care Administration and Public Health
University of South Florida
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