Logan Nichols
Apex,North Carolina
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
1
1
Language
6
6
years of professional experience
Work History
FOH Crew Member
Culvers
01.2025 - 06.2025
- Demonstrated adaptability by quickly learning new tasks and procedures in a fast-paced environment.
- Supported operational efficiency through effective communication with colleagues during peak service hours.
- Contributed to a positive team atmosphere by participating in staff meetings and sharing feedback on operations.
- Upheld quality standards by conducting regular checks on food presentation and freshness before serving customers.
- Worked front counter, drive-thru and other areas.
- Took orders, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
HelpDesk Support Technician
Absolutions IT
01.2021 - Current
- Installed necessary software and conducted system checks on Dell laptops to guarantee functionality.
- Configured and deployed software solutions to ensure optimal performance across user systems.
- Executed routine assessments of Dell Command and Windows updates to maintain system integrity and security.
Education
High School Diploma -
Apex Friendship High School
Apex, NC05-2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Cash handling
- Time management
- Sanitation practices
- Workplace integrity
- Workplace safety
- Integrity and honesty
- Software installation
- Help desk software
- Technical support
Languages
English
Native or Bilingual
Timeline
FOH Crew Member
Culvers
01.2025 - 06.2025
HelpDesk Support Technician
Absolutions IT
01.2021 - Current
High School Diploma -
Apex Friendship High School