Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Logan Northrup

Eastpointe,MI

Summary

Well-coordinated Part Sales Manager possessing extensive knowledge of different automotive parts, giving all customers exceptional service and supporting individual needs. Organized and detailed sales and stock tracker attentive to accuracy and timeliness. Reliable team member with collaborative mindset and strong work ethic.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Part Sales Manager

AutoZone
10.2023 - Current
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Assisted customers in finding appropriate parts promptly.
  • Trained and mentored junior employees on regulations, best practices, and performance strategies.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Researched vehicles and parts via electronic means.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Stocked and managed stock of parts.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Adhered to company guidelines for performance and compliance.
  • Maintained extensive understanding of common problems and methods for repair.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Provided resolution and de-escalation during conflicts with customers and employees.
  • Handled and directed the delivery of parts when necessary.
  • Respectfully handled customer interactions, promoting positive interaction.
  • Maintain a professional attitude and bearing when confronted with an upset or potentially hostile customer.

Education

High School Diploma -

Sterling Heights High School
Sterling Heights, MI
06-2023

Skills

  • Vehicle operations

  • Customer service

  • Team collaboration

  • Problem-solving skills

  • Operations management

  • Inventory management

  • Delivery coordination

  • Parts department organization

  • Returns management

  • Staff training

  • Clean driving record

  • Active listening

Certification

  • 10-hour General Industry Safety and Health
  • Driver's License
  • Hunter's Safety Certified

Languages

English
Native or Bilingual

Interests

  • Hiking
  • Hunting
  • Swimming
  • Automotive Mechanics
  • Firearms
  • Metal-working

Timeline

Part Sales Manager

AutoZone
10.2023 - Current

High School Diploma -

Sterling Heights High School

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Logan Northrup