Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Senior Transaction Processing Representative
Fidelity Investments
Covington
03.2021 - Current
Digital check processing from inbound mail
Achieved higher standards for processing complex transactions
Conducted account research using mobile deposit
Exceeded regular schedule demands by consistently working overtime during busy periods, including holidays and tax season
Consistently performed at a high level, exceeding quality and quantity metrics
Supported branch deposits via Mobile Deposit.
Processed checks received from FI/PI customers
CDS/Mail Room
Fidelity Investments
Covington , KY
07.2017 - 02.2021
Data entry research in various systems
Research and analyze issues provided implementation strategies
Optimized processes for sending out correspondence
Managed the processing of outbound checks for UPS, USPS, and FED EX carriers.
Managed and resolved inquiries for research from fellow Fidelity campuses/Branches via telephone communication