Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Logan Perron

Salesman
Port Huron,MI

Summary

Friendly Sales Advisor knowledgeable about any selling products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over a year in online career building. Hardworking employee enthusiastic about learning any skill field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Dynamic Job Title with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Advisor or any occupancy position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
years of professional experience
4
years of post-secondary education

Work History

Best Buy
Port Huron, MI

Sales Advisor
08.2022 - 02.2023

Job overview

  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.
  • Scheduled appointments and managed master calendar.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Generated new leads through networking and attending industry events.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Starbucks
Port Huron, MI

Barista
05.2022 - 08.2022

Job overview

  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Explained beverage preparation and offered samples to help customers choose ideal items.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Promoted additional items with beverages, increasing store sales.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Taco Bell
Port Huron, MI

Cashier
09.2019 - 05.2022

Job overview

  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Education

Port Huron High School
Port Huron, MI

Diploma
09.2018 - 05.2022

University Overview

Skills

Upselling strategies

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Timeline

Sales Advisor
Best Buy
08.2022 - 02.2023
Barista
Starbucks
05.2022 - 08.2022
Cashier
Taco Bell
09.2019 - 05.2022
Port Huron High School
Diploma
09.2018 - 05.2022
Logan PerronSalesman