LOGAN RICHMORE
Rowlett,TX
Overview
29
29
years of professional experience
Summary
- Extensive experience in the food and beverage industry for more than twenty-six years; acknowledged for skills in catering, operations management, menu development and event planning. Recognized for excellence in recipe and menu creativity. Skilled as an effective and organized service manager with broad hospitality experience working with premium resort hotels and golf clubs.
- Leader and mentor
- Recipe creations
- Hospitality management
- Pantry menu development
- Resort guest relations
Work History
Bar Manager
INDIAN WELLS COUNTRY CLUB
Indian Wells, CA
- Special events bar services
- Oversaw all aspects of bar operations, including inventory management, staff scheduling, and customer service
- Trained and mentored a team of XX bartenders on drink preparation techniques, customer service skills, and upselling strategies
- Collaborated with the kitchen staff to ensure seamless coordination between food and beverage service
- Maintained high standards of cleanliness and organization behind the bar area to comply with health regulations
- Created an engaging atmosphere for customers by curating music playlists and coordinating live entertainment events
- Monitored customer satisfaction levels through feedback surveys or direct interaction, addressing any concerns promptly
- Organized special events such as wine tastings or mixology classes to enhance customer experience and drive sales growth
- Ensured compliance with all health codes, safety regulations, and licensing requirements at all times
- Resolved customer complaints effectively by listening attentively, offering solutions promptly while maintaining professionalism
- Collaborated with the kitchen team to develop food and beverage pairing recommendations for menu items
- Created a positive work environment by fostering teamwork, open communication, and professional growth opportunities
- Managed all aspects of bar equipment maintenance, troubleshooting issues promptly to minimize downtime
- Cove Bar & Grill tasked with tending bar and inventory control
Manager
POLLO CAMPERO
Dallas, TX
- Managed daily restaurant operations including; opening prep, reconciling cashier banks and safe security.
- Assigned staff responsibilities and workstations based on customer loads and event requirements.
- Involved in food and beverage supply procurement.
Manager
CASUELAS CAFÉ
Palm Desert, CA
- Managed restaurant floor operations ensuring staff and cashier needs were met.
- Assisted catering manager with parties and private functions; including food prep and cooking.
Owner and Operator
LOGAN'S RUN CATERING
Puyallup, WA
- Coordinated and provided a specialty food service for family school lunch program.
- Developed menu planning program and prepared food for families on a contract basis.
- Created cooking classes focusing on proper food preparation and storage enabling families to provide healthy meals economically for the entire family.
General Manager
Pizza Hut
Mesquite, TX
09.2025 - Current
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Implemented cost-saving measures that resulted in a XX% reduction in operational expenses
- Developed and implemented strategic plans to drive business growth and increase profitability
- Led a team of XX employees, providing guidance, training, and support to ensure high levels of productivity and performance
- Managed inventory levels to optimize stock availability while minimizing carrying costs
- Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
- Ensured compliance with health and safety regulations by conducting regular inspections and implementing corrective actions when necessary
- Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
- Managed and resolved conflicts among team members to maintain a positive work environment
Assistant Deli Manager
Sprouts Farmers Market
Rockwall, TX
02.2024 - 11.2024
- Assisted in the management of daily operations for a busy deli bakery, ensuring efficient workflow and exceptional customer service
- Collaborated with the deli bakery manager to develop and implement strategies to increase sales and improve profitability
- Trained and supervised a team of XX employees, providing guidance on product knowledge, customer service, and food safety protocols
- Maintained inventory levels by monitoring stock levels, placing orders, and conducting regular audits to minimize waste and ensure freshness
- Implemented new procedures for product rotation to reduce spoilage by XX%
- Ensured compliance with health department regulations regarding food handling, storage, labeling, and sanitation practices
- Performed quality control checks on products to maintain high standards of taste, appearance, and freshness
- Resolved customer complaints or concerns promptly and effectively to maintain positive relationships with patrons
Manager/Trainer/baker
Tiff's Treats
Rockwall, TX
10.2021 - 02.2024
- Managed daily operations and ensured smooth functioning of the establishment as Manager on Duty
- Oversaw a team of XX employees, providing guidance, support, and training to maintain high standards of customer service
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and repeat business
- Collaborated with department heads to develop strategies for improving operational efficiency and guest experience
- Conducted regular inspections to ensure compliance with health and safety regulations
- Developed and implemented standard operating procedures (SOPs) to streamline processes across all departments
- Managed inventory levels, monitored stock rotation, and coordinated with suppliers to ensure timely delivery of goods
- Led training sessions for new hires on company policies, procedures, product knowledge, and customer service skills
Service Leader
FISH CITY GRILL
Mansfield, TX
08.2016 - 07.2019
- Server opening setup for morning shift, greeting guest taking care of dining experience. Closing out tabs.
- Keeping running side work maintained along with a clean and safe work environment for staff and guest.
- Supervised a team of XX food service staff members, ensuring efficient and smooth operations
- Maintained cleanliness and sanitation standards in accordance with health regulations, resulting in consistently high inspection scores
- Implemented a customer feedback system to gather insights and address any concerns promptly, leading to an increase in positive reviews by XX%
- Trained employees on proper food handling techniques to ensure compliance with safety guidelines
- Monitored food quality during service hours, addressing any issues immediately to maintain high standards
- Oversaw cash handling procedures and ensured accurate reconciliation at the end of each shift
- Resolved customer complaints or issues promptly and effectively through active listening and problem-solving skills
- Utilized POS systems efficiently for order processing, payment handling, and generating reports
- Ensured compliance with all food safety regulations and maintained accurate records for inspections
Education
Associate of Culinary Arts - Culinary Arts
Dallas, TexasSkills
Training
Team management
Fine dining experience
Created recipes and food preparation plans for a national restaurant chain
Hiring
Cash reconciliation
Restaurant management
Casual dining experience
Food service management
Team motivation (leadership skill)
Order entry
Food service inventory management
Team development
Customer relationship building
Food & beverage industry
Grew catering business from small parties to larger business/education functions
Operations management
Profit and loss analysis
Employee onboarding
Food industry
Integral to a team charged with training staff and opening six new restaurants nationally
Food safety management
Shift management
Team leadership
Staff scheduling
Food safety
Overseeing training
POS systems
Developed a hospitality organization providing concierge/dining services
Marketing management
Team building
Staff development
Timeline
General Manager
Pizza Hut
09.2025 - Current
Assistant Deli Manager
Sprouts Farmers Market
02.2024 - 11.2024
Manager/Trainer/baker
Tiff's Treats
10.2021 - 02.2024
Service Leader
FISH CITY GRILL
08.2016 - 07.2019
Bar Manager
INDIAN WELLS COUNTRY CLUB
Manager
POLLO CAMPERO
Manager
CASUELAS CAFÉ
Owner and Operator
LOGAN'S RUN CATERING