Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Logan Rinfrette

Logan Rinfrette

Cumberland,RI

Summary

• Built strong customer relationships by identifying roof damage and explaining issues clearly, resulting in increased customer trust and sales.

• Conducted detailed roof inspections, including measurements and photo documentation, to ensure thorough assessments of damage.

• Translated construction terminology between Spanish and English, facilitating seamless communication between clients and team members.

• Gained hands-on experience at job sites, mastering roofing processes and insurance claim procedures.

• Traveled to Houston, Texas, for advanced training in roofing and insurance, enhancing industry knowledge and expertise.

Work History

Construction Vendor

Tyee Construction
10.2024 - Current

Identified and assessed visible roof damage by conducting door-to-door outreach, prioritizing building strong client relationships before explaining issues and solutions. Performed detailed roof inspections, including measurements and photo documentation, to provide comprehensive damage reports to customers. Facilitated communication between Spanish-speaking management and English-speaking clients, enhancing team efficiency and gaining fluency in construction terminology. Gained hands-on experience by observing job site operations and mastering roofing processes, insurance claim handling, and customer service. Completed specialized training in Houston, Texas, to deepen knowledge of roofing and insurance practices, contributing to professional growth and industry expertise.

Clerk

Market Basket
08.2024 - 10.2024

Managed the dairy section of the store, ensuring shelves were fully stocked and organized while maintaining a clean and orderly backroom to optimize efficiency. Assisted customers by addressing questions, locating products, and providing personalized service to enhance their shopping experience. Acted as a bilingual worker between Spanish-speaking coworkers and English-speaking customers, facilitating smooth communication and improving team effectiveness. Developed strong organizational and time management skills by balancing stocking duties, inventory checks, and customer support in a fast-paced retail environment. Contributed to a collaborative workplace by fostering positive relationships with coworkers and consistently meeting store performance standards.

Education

High School Diploma - Completed Required Courses To Graduate

Bellingham High School
Bellingham, MA
06.2024

Skills

  • Bilingual
  • Customer communication
  • Construction knowledge
  • Issue resolution
  • Vendor evaluation
  • Relationship management
  • Customer needs assessment

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working

Timeline

Construction Vendor

Tyee Construction
10.2024 - Current

Clerk

Market Basket
08.2024 - 10.2024

High School Diploma - Completed Required Courses To Graduate

Bellingham High School
Logan Rinfrette