Hi, I’m
Logan Silvers
Kenton,OH
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
years of professional experience
Work History
Honda
Manufacturing Associate
10.2020 - 07.2023
Job overview
- Made sure that products were produced on time and are of good quality.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Organized work to meet demanding production goals.
- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
- Exceeded daily production targets with consistent attention to detail and commitment to meeting deadlines.
- Participated in regular team meetings to discuss progress, address challenges, and align on strategies for achieving production goals.
Honda (adecco)
Customer Service Representative
08.2019 - 10.2020
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
Skinnys Tavern
Waitress
09.2015 - 07.2020
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
Kenton High SchoolKenton, OH
Diploma
05.2018
Skills
- Assembly line experience
- Adaptable learner
- Stress Tolerance
- Attention to Detail
- Teamwork and Communication
- Good Communication
- Computer Skills
- Positive Attitude
- Following Instructions
- Inventory and Stocking
Timeline
Manufacturing Associate
Honda
10.2020 - 07.2023
Customer Service Representative
Honda (adecco)
08.2019 - 10.2020
Waitress
Skinnys Tavern
09.2015 - 07.2020
Kenton High School
Diploma