Logan Smith
Aurora,CO
Summary
Im fun and outgoing. Great with people and love building relationships. I learn fast and progress fast. Im a hard work and take my job seriously. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Village Inn
03.2021 - 06.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Server
Black Eyed Pea
10.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Restaurant Manager
Village Inn
07.2016 - 09.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Package Handler
Fed Ex Freight
03.2014 - 09.2016
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Loaded package containers onto forklifts and transported into packaging areas.
Education
High School Diploma -
Goal Academy
Aurora, CO05.2013
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Point of Sale (POS) system operation
- Food Service Background
- Kitchen equipment operation and maintenance
- Customer Service
- Problem-Solving
- Safe Food Handling
- POS Terminal Operation
- ServeSafe Manager
- Front of House Management
Timeline
Restaurant Manager
Village Inn
03.2021 - 06.2023
Server
Black Eyed Pea
10.2019 - 03.2020
Restaurant Manager
Village Inn
07.2016 - 09.2019
Package Handler
Fed Ex Freight
03.2014 - 09.2016
High School Diploma -
Goal Academy