Logan Smith
Norman
Summary
Dynamic and dedicated professional with experience at Westlake Country Club, excelling in customer service and teamwork. Proven ability in golf cart operation and merchandising strategies, enhancing member satisfaction and event coordination. Recognized for a friendly attitude and strong problem-solving skills, contributing to efficient operations and a positive guest experience. While working in the restaurant at Westlake Country Club, I developed key skills in a high-volume restaurant environment, including effective communication and time management. Seeking to transition into a new field, leveraging strong organizational abilities and customer service expertise. Focused on adapting these skills to drive success in any new role.
Overview
3
3
years of professional experience
Work History
Golf Associate
Westlake Country Club
02.2025 - Current
- Assisted members with equipment rentals and golf cart operations.
- Maintained the cleanliness and organization of the golf shop merchandise.
- Provided excellent customer service to enhance member satisfaction.
- Supported event coordination for tournaments and member activities.
- Monitored course conditions and reported maintenance needs promptly.
- Educated new members on club policies and procedures effectively.
- Managed driving range operations efficiently, keeping balls stocked and maintaining cleanliness around hitting stations.
Food Runner
Westlake Country Club
09.2023 - 08.2024
- Delivered food and beverages promptly to guests, ensuring exceptional service quality.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Assisted in setting up dining areas, enhancing guest experience through attention to detail.
- Monitored inventory levels of supplies, communicating needs to management for timely replenishment.
- Maintained cleanliness and organization of service areas, supporting overall restaurant operations.
- Greeted customers and provided outstanding customer service.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Dock Worker
Texas Rowing Center
06.2022 - 07.2023
- Ensured that safety protocols were adhered to during the loading and unloading processes.
- Assisted in inventory management, maintaining accurate stock levels of equipment.
- Collaborated with team members to streamline dock operations and improve workflow efficiency.
- Conducted routine inspections of equipment and dock areas for safety compliance.
Education
No Degree - Business
University of Oklahoma
Norman, OK05-2029
High School Diploma -
Westlake Highschool
Austin, TX05-2025
Skills
- Golf cart operation
- Merchandising strategies
- Weather monitoring
- Reservation management
- Food and beverage sales
- Safety awareness
- Friendly, positive attitude
- Sales and upselling
- Teamwork
- Attention to detail
- Problem-solving abilities
- Collaboration and teamwork
Languages
English
Native or Bilingual
Timeline
Golf Associate
Westlake Country Club
02.2025 - Current
Food Runner
Westlake Country Club
09.2023 - 08.2024
Dock Worker
Texas Rowing Center
06.2022 - 07.2023
No Degree - Business
University of Oklahoma
High School Diploma -
Westlake Highschool