Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Rigger
Dewey's Cook Inlet
10.2018 - Current
Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
Worked at heights and in confined spaces without difficulty.
Secured safety equipment and always used gear according to requirements.
Occasional aluminum welding
Service Advisor
Kendall Ford
07.2021 - 01.2022
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Suggested add-on services that would be helpful to customers and improve bottom line.
Developed estimates by costing materials, supplies and labor.
Maintained high customer satisfaction standards to meet or exceed targets.
Shop Technician
Allens Commercial Appliance
02.2018 - 09.2018
Accept freight deliveries and inspect for damage
Install commercial fryers, ovens, and hoods
Clean and inspect customer drop offs, troubleshoot customer concern, and repair
Welding, grinding and polishing of stainless steel tables
Building drain manifolds for sinks
Teardown and scrapping of unwanted commercial appliances.
Service Advisor
Eureka Brake & Automotive
03.2017 - 01.2018
Developed estimates by costing materials, supplies and labor.
Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
Documented problems and corrective actions to maintain records.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Diesel/vehicle maintenance and Apprentice Sign Installer
SignCo
12.2015 - 01.2017
Install Signs into a variety of surfaces, connect electrical, and wire for L.E.D
Troubleshooting, retrofit, and removal of signs.
Installed vinyl on vehicle doors, windows, and body panels for partial coverage or complete wraps.
Apprentice diesel mechanic/Laborer
Cooley Co
08.2015 - 12.2015
Install Signs into a variety of surfaces, connect electrical, and wire for L.E.D
Troubleshooting, retrofit, and removal of signs.
Installed vinyl on vehicle doors, windows, and body panels for partial coverage or complete wraps.
Education
High School Diploma -
Bartlett, Bartlett High School Medical Academy
Anchorage, AK
05.2013
Skills
Reading Comprehension
Critical Thinking
Sales Expertise
Fabrication Experience
Listening Skills
Handling Customer Complaints
Records Oversight
MIG Welding
Basic Tools
Timeline
Service Advisor
Kendall Ford
07.2021 - 01.2022
Rigger
Dewey's Cook Inlet
10.2018 - Current
Shop Technician
Allens Commercial Appliance
02.2018 - 09.2018
Service Advisor
Eureka Brake & Automotive
03.2017 - 01.2018
Diesel/vehicle maintenance and Apprentice Sign Installer