Experienced General Manager with a demonstrated history of working in the wholesale industry. Skilled in Purchasing, Negotiation, Management, Customer Service, Account Management and Leadership.
Overview
8
8
years of professional experience
Work History
General Manager
Fastenal Company
09.2022 - Current
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Interacted well with customers to build connections and nurture relationships.
Assisted in recruiting, hiring and training of team members.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Outside Sales Representative
Fastenal Company
05.2021 - 08.2022
Manage and grew a book of business in a certain territory
Manage a Book of Business with 100+ customers
Developed a sales plan to meet and exceed sales goals set
Created a schedule of my own doing by seeing my customers weekly, biweekly or monthly
Provided solutions to solve customer issues and improve efficiency
Provided company's products while building lasting relationships through reliability and credibility
Continuous reanalyze customer to assess situation and customer needs by providing top tier Solutions and Cost Savings methods
Worked with state/city government entities and construction customers on finding the best solution for them by sales and talking to them weekly
Grow the local construction and government sales in our territory
Full Time Sales Support
Fastenal Company
03.2020 - 05.2021
Processed customer orders, delivered exceptional customer service and met sales support objectives.
Part Time Sales Support
Fastenal Company
05.2019 - 03.2020
Processed customer orders, delivered exceptional customer service and met sales support objectives.
Collaborated with upper management to implement continuous improvements and exceed team goals.