Logan Stiles
Pompano Beach,FL
Summary
Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Engineer
GovSpend
06.2024 - Current
- Collaborate with divisional managers to develop a robust sales pipeline and ensure quality control among account executives
- Partner with the CRO and revenue operations to define ideal customer profiles and strategize go-to-market initiatives
- Conduct trial use cases and onboarding demos for SMB, mid-market, and enterprise clients.
- Designed and delivered product training for clients.
- Used effective data analysis and sales strategies to increase win prospect buy-in and demonstrate system benefits.
Renewals Manager
GovSpend
05.2023 - Current
- Work with divisional managers to strategize and execute yearly net retention goals, collaborating with relationship managers across teams
- Engage with the CCO to identify at-risk and growth accounts, discussing business use cases and upcoming renewal options
- Generated over $2 million in renewals from at-risk accounts, exceeding net retention rate targets by over 10%.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Mid-Market Sales Manager
GovSpend
04.2022 - Current
- Led a team of sales development representatives to secure demos for targeted accounts in the Northeast territory
- Achieved over $200,000 in net new sales within the first year
- Consistently met monthly quotas by managing pipelines and strategizing with divisional management.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Territory Sales Executive
GRUBBRR
08.2021 - 04.2022
- Specialized in self-ordering solutions across various vertical markets, including QSR, retail, hospitality, and C-store
- Drove net new business by identifying qualified leads in the Midwest and Southeast regions
- Collaborated with strategic partners such as Samsung, NCR, and Verifone to deliver comprehensive solutions to potential customers.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Account Manager
Kaseya
06.2021 - 08.2021
- Managed over $3 million in business for the Unitrends backup product, upselling current clients to meet monthly quotas
- Cross-sold 28 Kaseya product offerings to new and existing customers in collaboration with product engineers
- Strengthened channel relations with direct market and value-added resellers to enhance government accounts.
Head of Customer Success
FeaturedCustomers
01.2019 - 07.2020
- Managed 150+ accounts, ensuring high-quality customer service and success on the company platform
- Conducted video conferences to guide clients, leading to an increase in retention ratio from 55% to 73% within a year
- Generated over $250,000 in new revenue through effective upselling strategies.
Sales Development Representative
MotionPoint
03.2018 - 09.2018
- Researched and contacted approximately 100 new accounts monthly, initiating sales conversations
- Coordinated with internal management to ensure clients moved smoothly through the sales pipeline.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Achieved and exceeded monthly and annual sales targets.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Account Executive
Colonial Life
10.2014 - 11.2017
- Managed and generated revenue by enrolling employee benefits for over 200 accounts
- Led the renewal process for supplemental insurance contracts, generating leads through networking, cold calls, and referrals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Attended monthly sales meetings and quarterly sales trainings.
Education
Bachelor of Arts in Finance -
Florida Atlantic University
Boca Raton12.2016
Skills
- Sales Strategy & Pipeline Management
- Customer Relationship Management
- Conflict Resolution & Communication
- Data Analysis & Reporting
- Team Leadership & Collaboration
- CRM Software
- Sales process engineering
- Relationship Building
- Territory Management
- Solution selling
- Sales Training
- Presentation Skills
Certification
2-15 License: Life, Health, and Variable Annuity, 10/2014, 06/2019
Timeline
Sales Engineer
GovSpend
06.2024 - Current
Renewals Manager
GovSpend
05.2023 - Current
Mid-Market Sales Manager
GovSpend
04.2022 - Current
Territory Sales Executive
GRUBBRR
08.2021 - 04.2022
Account Manager
Kaseya
06.2021 - 08.2021
Head of Customer Success
FeaturedCustomers
01.2019 - 07.2020
Sales Development Representative
MotionPoint
03.2018 - 09.2018
Account Executive
Colonial Life
10.2014 - 11.2017
Bachelor of Arts in Finance -
Florida Atlantic University
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