Logan Storch

• CDL Class B Certification
• Drove truck in urban and rural areas to expertly make high volume of deliveries.
• Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
• Kept detailed records of deliveries and money received from customers.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

• Self-motivated, with a strong sense of personal responsibility.
• Provided professional services and support in a dynamic work environment.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked flexible hours across night, weekend, and holiday shifts.
• Developed strong communication and organizational skills through working on group projects.
• Excellent communication skills, both verbal and written.
• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.
• Paid attention to detail while completing assignments.
• Strengthened communication skills through regular interactions with others.

Worked towards a sales position where I sold 1 boat in my first boat show oppurtunity

Oversaw 13 staff members in a vert fast paced rental dock environment.

Cleaned, covered, and fueled rental boats and customer boats daily.

• Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
• Increased efficiency and team productivity by promoting operational best practices.
• Promptly responded to inquiries and requests from prospective customers.
• Responded proactively and positively to rapid change.
• Processed customer service orders promptly to increase customer satisfaction.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Trained staff on operating procedures and company services.
• Contributed to sales growth by upselling products and services based on individual customer requirements.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Delivered prompt service to prioritize customer needs.
• Helped tow boats to storage and safely store them for winter months
• Detailed customer boats including buffing and wet sanding
• Developed relationships with many regular customers