Logan Sullivan
Grand Rapids,MI
Summary
Proactive management professional with strong background in managing sales teams and driving customer satisfaction. Successfully implemented strategies to boost sales and enhance client relationships. Demonstrated leadership and communication skills, fostering collaborative team environment. Known for reliability, result-oriented approach, and effective communication. Proficient in CRM software, negotiation, and market analysis.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Sherwin Williams Co
06.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate/Key Holder
Sherwin Williams
04.2021 - 06.2024
- Engaged with customers to build rapport and loyalty.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Management & Sales Intern
Sherwin Williams
05.2023 - 08.2023
- Participated in sales meetings and presentations to gain knowledge and insight.
- Analyzed customer feedback and identified areas for improvement.
- Managed customer expectations and helped navigate sales processes.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
Sales Associate
Subway
05.2018 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate of Science - Business Administration And Management
Grand Rapids Community College
Skills
- Client Account Management
- Promotional Support
- Order Processing
- Product Sales
- Business Development
- Schedule oversight
- Customer Relations
- Profit and Loss Management
Timeline
Assistant Manager
Sherwin Williams Co
06.2024 - Current
Management & Sales Intern
Sherwin Williams
05.2023 - 08.2023
Sales Associate/Key Holder
Sherwin Williams
04.2021 - 06.2024
Sales Associate
Subway
05.2018 - 04.2021
Associate of Science - Business Administration And Management
Grand Rapids Community College
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