Highly-skilled phlebotomist with 5 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Eager about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with established relationship-building skills, a hardworking nature and an adaptable approach in the workplace
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist /Medical Lab Technician
Patients Choice Laboratories
01.2019 - Current
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Used personal protective equipment correctly to protect coworkers and patients.
Centrifuged blood samples as outlined in clinical protocols.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Followed established safety protocols and standards to minimize risk of infection and injury.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Lab Accessioner
Integrated Diagnostics
06.2021 - 12.2021
Recorded and analyzed data to produce reports of results.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Participated in lab meetings and project presentations.
Prepared samples for analysis by performing complex sample preparation tasks.
Monitored and documented safety standards to verify compliance.
Assisted scientists by collecting and organizing laboratory data.
Troubleshot and resolved equipment and process issues.
Set and oversaw quality assurance guidelines for laboratory work.
Box Office Cashier
Regal Cinemas
07.2018 - 12.2018
Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
Assisted customers in choosing seats, guiding and recommending options via seating map.
Created and maintained reports of sold tickets and payments received.
Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Counted money in drawers at beginning and end of each shift.
Utilized POS system to handle customer cash and credit card transactions.
Sales Floor Team Member
Fan Outfitters
07.2017 - 07.2018
Greeted customers, helped locate merchandise, and suggested suitable options.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
Logged reports, expenses, receipts, and sales in company database.
Education
High School Diploma -
Bryan Station High School
Lexington, KY
06.2018
Skills
Data Entry
Specimen Preparation
Paperwork Processing
Venipuncture
Customer Service
Problem-Solving
Great communication amongst staff and other peers
Conflict resolution
Active listening
Teamwork
Adaptability
Time management
Patient Care
Certification
PT - Phlebotomy Technician (June 2023-Present)
Basic Life Support (BLS) Training - [May 18th, 2023- June 4th, 2023) completed through KY Healthcare Training in Lexington, KY.
Timeline
Lab Accessioner
Integrated Diagnostics
06.2021 - 12.2021
Phlebotomist /Medical Lab Technician
Patients Choice Laboratories
01.2019 - Current
Box Office Cashier
Regal Cinemas
07.2018 - 12.2018
Sales Floor Team Member
Fan Outfitters
07.2017 - 07.2018
High School Diploma -
Bryan Station High School
PT - Phlebotomy Technician (June 2023-Present)
Basic Life Support (BLS) Training - [May 18th, 2023- June 4th, 2023) completed through KY Healthcare Training in Lexington, KY.
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