Logan VandenBush
Green Bay,WI
Summary
Reliable customer service representative and warehouse associate with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Dean Distributing, Inc.
Green Bay, WI
05.2022 - Current
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Communicated effectively with team members on matters related to work assignments.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Unloaded materials from trucks using forklifts and pallet jacks.
Customer Service Representative
Pick 'n Save
Green Bay, WI
09.2018 - 10.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
BBA - Finance
University of Wisconsin Green Bay
Green Bay, WI05-2025
Skills
- Complex problem-solving
- Data entry
- Complaint resolution
- Cash handling
- Multitasking and prioritization
- Building customer trust and loyalty
Timeline
Warehouse Associate
Dean Distributing, Inc.
05.2022 - Current
Customer Service Representative
Pick 'n Save
09.2018 - 10.2022
BBA - Finance
University of Wisconsin Green Bay