Logan Walker
Dickinson,Tx
Summary
Versatile and adaptable professional with a background in logistics, sales, and customer service. Experienced in efficient operations management and skilled in computer proficiency and web development. Strong problem-solving abilities, technical expertise, and a customer-focused approach. Seeking opportunities to leverage diverse skill set in a dynamic work environment.
Overview
6
6
years of professional experience
Work History
Logistics Manager
Taylor Towing
02.2024 - Current
- Provided exceptional service, addressing customer inquiries and handling complaints professionally.
- Oversee daily logistics operations, including dispatching and scheduling
- Coordinate communication between drivers and customers to ensure efficient service
- Utilize computer systems for workflow tracking and optimization
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Sales Engineer
Billor McDowell
04.2022 - 02.2024
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Generated new leads through cold calling, social media outreach, and attending industry events.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Tow Truck Driver
Taylor Towing
06.2019 - 04.2022
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
Cashier/Stocker
Office Depot
10.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Graphic Design Studies -
The Art Institute
Dallas, TXSkills
- Efficient Data Management
- Efficient Dispatch Management
- Sales Strategy Development
- Client Engagement
- Advanced Computer Skills
- CRM Software Proficiency
- Strategic Problem Resolution
- Proficient in Multitasking
- Consistent Professional Commitment
- HTML Coding Expertise
- Proficient in CSS
Timeline
Logistics Manager
Taylor Towing
02.2024 - Current
Sales Engineer
Billor McDowell
04.2022 - 02.2024
Tow Truck Driver
Taylor Towing
06.2019 - 04.2022
Cashier/Stocker
Office Depot
10.2018 - 06.2019
Graphic Design Studies -
The Art Institute
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