- Enjoy participating in Academic activites for overall physical and mental well-being
- Auto Repair/Restoration
- DIY and Home Improvement
- Music
- Baking
- Team Sports
- Woodworking
Logan Wall
Lackawanna
Summary
Dynamic and results-oriented professional with extensive experience at McDonald's, PDI FOODS, and Top Friendly Markets. Excelled in customer service and teamwork, enhancing customer satisfaction and streamlining operations. Demonstrated proficiency in multitasking and organization, alongside a commitment to innovation and safety. Trained new team members, significantly improving team efficiency and service quality.
Overview
2
2
years of professional experience
Work History
Crew Member
Mcdonalds, PDI FOODS
02.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Produce Associate & Cashier
Top Friendly Markets
11.2022 - 01.2024
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Assisted with weekly inventory counts.
- Pleasantly greeted customers and provided prompt and courteous service.
- Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Sorted and packaged produce items to prepare for shipments.
- Recommended complementary purchases to customers, increasing revenue.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Lackawanna High/Middle School
Lackawanna, NY06-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Self-discipline
- Flexible schedule
- Basic math
- Heavy lifting
- Safety
- Creativity and innovation
Accomplishments
- Achieved High Effectiveness in Multitasking by completing Multiple Tasks in a short period of time with accuracy and efficiency.
Interests
Timeline
Crew Member
Mcdonalds, PDI FOODS
02.2024 - Current
Produce Associate & Cashier
Top Friendly Markets
11.2022 - 01.2024
High School Diploma -
Lackawanna High/Middle School
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