Logan Walton
Old Forge,PA
Summary
Customer-focused professional with background in hospitality and entertainment venues, known for high productivity and efficient task completion. Possess specialized skills in crowd management, ticketing systems, and guest services that ensure smooth operation of events. Excel in communication, problem-solving, and teamwork, ensuring positive experiences for all guests.
Overview
1
1
year of professional experience
Work History
Usher/Ticket Seller
Scranton/Wilkes-Barre Railriders
Moosic, PA
04.2024 - 09.2024
- Greeted guests and directed them to their seats.
- Verified tickets for entry into the venue.
- Assisted with seating patrons in a courteous and efficient manner.
- Provided information regarding events, facilities, and services.
- Maintained order throughout the event venue.
- Monitored guest behavior to ensure compliance with safety regulations.
- Informed security of any suspicious activity or persons on premises.
- Conducted pre-event inspections of the facility to identify potential hazards or deficiencies.
- Distributed programs and other materials to guests as needed.
- Collected tickets at entrances and exits when required.
- Answered questions from guests about events, venues, times..
- Adhered to all safety protocols while performing job duties.
- Performed light cleaning tasks such as sweeping floors and wiping down seating areas between events.
- Provided assistance to people with disabilities who require special accommodation.
- Actively monitored crowd control during large gatherings.
- Directed crowds away from restricted areas or hazardous locations.
- Attended staff meetings regularly to discuss improvements in customer service procedures.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between, and after shows.
- Determined authenticity and applicability of presented tickets.
Salad Maker
Panera Bread
Moosic, PA
07.2023 - 02.2024
- Diced, chopped, and shredded fresh vegetables for salads.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Stored food in designated containers and storage areas to prevent spoilage.
- Maintained sanitation, health, and safety standards in work areas.
- Prepared dressings and sauces for salads as per customers' requests.
- Monitored quality of ingredients used in salads; discarded spoiled or outdated items.
- Assembled prepared salads including fruit plates or tossed green salads as requested by customers.
- Weighed out portions of specified foods for individual orders or for use on salad bars.
- Ensured that all products were labeled properly with correct information such as date made and prepared .
- Garnished salads with appropriate condiments such as olives, croutons .
- Restocked supplies when needed throughout the day.
- Followed recipes accurately to prepare various types of salads.
- Maintained safe food handling practices to prevent germ spread.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Education
High School Diploma -
Old Forge Jr. Sr. High School
Old Forge06-2022
Skills
- Health codes compliance
- Payment methods
- Guest and client satisfaction
- Courteous and professional demeanor
- Ticket purchasing
- Ticket taking
Timeline
Usher/Ticket Seller
Scranton/Wilkes-Barre Railriders
04.2024 - 09.2024
Salad Maker
Panera Bread
07.2023 - 02.2024
High School Diploma -
Old Forge Jr. Sr. High School
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