Summary
Overview
Work History
Education
Skills
Timeline
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Logan Welch

Tampa,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Experienced and proactive Team Manager offering 3.5 years of progressive customer service settings serving fast casual dining needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Team Manager

Panera Bread
Lutz, FL
07.2018 - Current
  • Solved problems, handled escalated issues and mitigated risks.
  • Oversaw daily workloads and workflow for smooth operations.
  • Delegated work assignments and prioritized tasks.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Treated associates with fairness and respect, providing recognition of accomplishments.

Summer Camp Counselor Volunteer

Carrollwood Cultural Center
Tampa, FL
07.2018 - 08.2018
  • Coordinated and led group activities for campers and counselors.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.

Education

Associate of Arts - Digital Communications And Media

Hillsborough Community College
Tampa, FL
08.2024

Skills

  • Decision-making
  • Reliable and trustworthy
  • Customer service
  • People skills
  • Conflict resolution
  • Loss prevention
  • Inventory tracking
  • Shipping coordination
  • Data evaluation
  • Market understanding
  • Merchandising expertise
  • Customer relations
  • Staff training and development
  • Recruitment and hiring

Timeline

Team Manager

Panera Bread
07.2018 - Current

Summer Camp Counselor Volunteer

Carrollwood Cultural Center
07.2018 - 08.2018

Associate of Arts - Digital Communications And Media

Hillsborough Community College