Innovative R&D & Design Technician with expertise in cross-functional collaboration and effective communication. Enhanced documentation clarity through critical thinking and adaptability, improving understanding among diverse audiences. Committed to fostering student engagement and facilitating language acquisition in real-world contexts.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
R&D & Design Technician
Aqua Creek Products LLC
Missoula, USA
05.2022 - Current
Collaborated with production, sales, and operations to create clear documentation and instructions from complex technical concepts, enhancing team understanding and project alignment.
Explained detailed processes to non-technical audiences, fostering understanding and engagement while demonstrating effective communication skills.
English as a Second Language Teaching Assistant
Toyo University
Tokyo, Japan
09.2016 - 08.2017
Collaborated with professors to enhance student participation, build confidence, and promote practical language use.
Facilitated real-world communication exercises and pronunciation practice, helping Japanese learners reduce speaking anxiety.
Supported university-level English instruction by developing conversational English environments beyond traditional lectures.
Tokyo, Japan
Guest Service Representative
DoubleTree by Hilton
Delivered front-facing customer service in fast-paced environment, resolving concerns clearly and professionally to enhance guest satisfaction.
Trained new staff and communicated policies and procedures, ensuring diverse guests received consistent and accurate information.
Cashier/Cook
University Burger
Maintained store operations by opening and closing store/till, bussed tables, interacted with customers, prepared food, took orders, revised menu, and replenished stock. Collaborated with a partner to manage operations and resolved issues to ensure smooth store functioning.
Bank Teller
Stockman Bank
Communicated clearly with customers in a regulated environment, ensuring trust and attention to detail.
Education
Associate of Science -
Montana State University
Bozeman, MT
01-2020
Skills
Clear spoken English (neutral American accent)
Conversational instruction and student engagement
Classroom professionalism and time management
Cross-cultural communication
Patience and adaptability
Customer interaction
Cross-functional collaboration
Attention to detail
Critical thinking
Continuous improvement mindset
Additional Information
Prior experience living and working in Japan, Familiar with Japanese classroom culture, Available for long-term commitment, Valid passport