Logan Williams
Saint Augustine,FL
Summary
Adept at kitchen management and customer service, I significantly boosted employee morale and customer satisfaction at Kingfish Grill LLC. Skilled in inventory control and problem-solving, I reduced food waste and enhanced operational efficiency. My proactive approach and ability to multitask have consistently improved team productivity and service quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Kingfish Grill LLC
09.2019 - Current
- Checked and tested foods to verify quality and temperature.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
- Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
- Reduced food waste by diligently monitoring inventory levels and adjusting orders accordingly.
- Boosted employee morale through recognition of hard work and providing support during challenging situations.
Electronics Sales Associate
Target
11.2018 - 06.2019
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
- Applied knowledge of electronics products to educate prospects and customers.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked to see if requested items were available from store's inventory.
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Stayed up-to-date on the latest industry trends and technology advancements, enabling informed conversations with customers about various products.
- Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
Sales Associate
Game Stop
08.2017 - 07.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged with customers to build rapport and loyalty.
- Managed efficient cash register operations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
No Degree - Business
St. Johns River
Saint Augustine, FL01-2018
High School Diploma -
Nease High School
Saint Augustine, FL06-2017
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Food preparation
- Staff training and development
- Kitchen management
- Inventory control
- Staff supervision
- Attention to detail
- Problem-solving
- Safe food handling
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Languages
English
Full Professional
English
Full Professional
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Documenting and sharing travel experiences
- Train Travel
- Adventure Travel
- Road Trips
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Augmented Reality (AR) Development
- Video Gaming
Timeline
Kitchen Manager
Kingfish Grill LLC
09.2019 - Current
Electronics Sales Associate
Target
11.2018 - 06.2019
Sales Associate
Game Stop
08.2017 - 07.2018
No Degree - Business
St. Johns River
High School Diploma -
Nease High School
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