Personable and dedicated travel ready professional with extensive technical and management experience. Strong passion for developing business relationships, prioritizing efficiency and leadership as service. Exceptionally skilled in balancing objectives, coordination, team development and communication.
Overview
8
8
years of post-secondary education
9
9
years of professional experience
Work History
Senior Manager
Verizon
Palo Alto
08.2021 - Current
Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Coordinated project timelines and optimized resource allocation to ensure on time delivery.
Developed and implemented strategies that streamlined operations and enhanced overall productivity.
Led cross functional teams to develop customer first solutions.
Implemented feedback systems to gather insights from stakeholders.
Facilitated team meetings and workshops to align objectives and drive collaborative strategies.
Established effective communication channels between different departments within the organization.
Mentored junior staff in the organization's business processes and standards.
Created detailed reports on project progress for executive review.
Reported to executive leadership on performance, commitments and strategic opportunities.
Monitored compliance with laws and regulations across all business units.
Managed crisis situations, implementing contingency plans to minimize impact on operations.
Represented the organization at summits as a speaker on relevant topics.
Led recruitment efforts by conducting interviews with potential candidates. by interviewing potential candidates and selecting suitable hires.
Managed correspondence, filtering emails and prioritizing important messages.
Organized travel arrangements, including flights, accommodations, and itineraries.
Maintained office supplies inventory and placed orders as needed.
Assisted in planning events and gatherings to enhance team collaboration.
Fostered positive relationships with clients, vendors, and stakeholders through communication.
Handled confidential documents ensuring they remain secure.
Planned events such as conferences and trainings for staff members.
Maintained an organized filing system both electronically and physically.
Created expense reports and tracked budget information.
Developed presentations for internal or external use.
Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Coordinated multiple schedules using online calendaring system.
Took detailed notes in meetings and disseminated information afterward.
Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Researched and prepared information for presentations to high-level executives.
Operations Manager
American Eagle Outfitters, Inc
Seattle, Washington
02.2017 - 05.2020
Oversaw daily operations to ensure smooth workflow in retail environment.
Managed inventory control and stock replenishment processes effectively.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Arranged denim displays to enhance visual appeal in retail spaces. to ensure appealing visual merchandising in retail spaces.
Monitored product trends regularly to understand customer preferences.
Collaborated with teams to identify process improvements and implement changes.
Developed relationships and partnerships with business leaders.
Assisted customers in selecting appropriate denim garments based on fit and style.