Logan L Crye
Benton,TN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Operations Manager] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Simplified Outsource Solutions
08.2021 - 12.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Skilled Laborer
Showtime Home Improvement
05.2020 - 07.2021
- Demonstrated versatility in adapting quickly between different types of skilled labor tasks depending on project requirements.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Prepared job sites by removing debris and setting up materials and tools.
- Contributed to successful project completion by performing specialized tasks such as concrete pouring, framing, and electrical installations according to specifications.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Provided labor support to carpenters, masons and other skilled trades.
- Followed instructions and safety protocols while operating machinery and equipment.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Helped with erecting scaffolding and ladders.
- Installed drywall, siding and other structural components.
Assistant Activity Staff
Ocoee Retreat
01.2019 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Education
GED -
Polk County High School
Benton, TN09.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Call center experience
- Computer Proficiency
- Client Relations
- Professional telephone demeanor
- Paperwork Processing
- Data Collection
Timeline
Customer Service Representative
Simplified Outsource Solutions
08.2021 - 12.2023
Skilled Laborer
Showtime Home Improvement
05.2020 - 07.2021
Assistant Activity Staff
Ocoee Retreat
01.2019 - 10.2019
GED -
Polk County High School
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