Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Americas Best Contacts And Eyeclasses
11.2023 - 01.2024
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Answered central telephone system and directed calls accordingly.
Corresponded with clients through email, telephone, or postal mail.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Managed multiple tasks and met time-sensitive deadlines.
Maintained confidentiality of information regarding clients and company.
Provided clerical support to company employees by copying, faxing, and filing documents.
Veterinary Assistant
North River Animal Hospital
11.2021 - 08.2023
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
Administered medications to animals in treatment and documented changes in condition.
Provided customer support to clients, answering questions and addressing concerns.
Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Beauty Advisor
Ulta
09.2023 - 11.2023
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Processed payments, entering sales in register for prompt customer service.
Recommended specific hair and beauty products to meet individual customer needs.
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Helped customers feel relaxed and comfortable through conversation and personal relatability.