Experienced with customer service, inventory management, and sales transactions. Utilizes strong communication skills to assist customers and resolve issues. Knowledge of retail operations and maintaining clean, organized store environment.
Overview
22
22
years of professional experience
Work History
Sales Clerk
Big D
10.2023 - 02.2025
Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Developed strong relationships with customers, driving repeat business and loyalty.
Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
Opened and closed store by balancing cash registers and receipts.
Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
Shelter / Life Skills Coordinator
Gillette Abuse Refuge Foundation
01.2005 - 09.2022
Intervened in crisis situations to provide DV and SA advocacy support.
Strengthened community partnerships by establishing and maintaining relationships with local agencies, securing additional resources for program participants.
Established strong rapport with clients, fostering trust and open dialogue that facilitated the identification of barriers to progress.
Complete Life Skills Education with clients.
Supervise and coordinate all operations of the shelter. Monitor and enforce policies, rules and procedures of the shelter. complete all maintenance and upkeep, revise forms, purchase groceries, transport and organize donations.
Complete all monthly reports and statistical data. Managed budgets and resources efficiently to maximize program impact.
Life Skills Coordinator
""AmeriCorps/ Gillette Abuse Refuge Foundation
01.2003 - 01.2005
Completed over 4000 hrs. volunteer service within the community while serving in AmeriCorps for a period of 2 years.
Intervened in crisis situations to provide advocacy and support.
Evaluated clients'' progress through regular assessments, adjusting interventions to optimize individual growth and development.
Improved client self-sufficiency by conducting tailored workshops on essential life skills such as budgeting, time management, and effective communication.
Implemented the Life Skills and Life Skills Aftercare program for clients at the Gillette Abuse Refuge Foundation.
Education
High School Diploma -
Campbell County High School
Gillette, WY
05-1985
Skills
Excellent communication and customer service skills
Paperwork, inventory, accurate money handling and business transactions
Complaint and conflict resolution
Independent and/ or team player Get along with well with others