Loi Thompson
Bakersfield,CA
Summary
Experienced construction professional with strong track record of leading teams to achieve project goals on time and within budget. Skilled in site supervision, safety compliance, and resource management. Known for fostering collaboration and adapting to dynamic work environments. Reliable and focused on delivering high-quality results in every task.
Overview
12
12
years of professional experience
Work History
Foreman
Osmose Utility Services
02.2022 - Current
- Reviewed project details to specify correct materials and equipment for job sites.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
- Successfully mitigated risks associated with complex projects by conducting thorough risk assessments and implementing appropriate contingency plans.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Service Drive Coordinator
Bakersfield Chrysler Jeep
12.2018 - 01.2022
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Hydro Tester
KSI
10.2017 - 04.2018
- Assisted in training new team members, sharing knowledge and expertise in hydro testing techniques and best practices.
- Demonstrated adaptability in handling diverse project requirements across various industries such as oil and gas, water distribution, and wastewater management systems.
- Ensured compliance with industry standards by adhering to codes and regulations during hydrostatic testing processes.
- Promoted a culture of safety awareness within the team, resulting in zero incidents during hydrostatic testing operations.
- Contributed to workplace safety initiatives by consistently following established safety protocols during all hydrostatic tests.
Express Service Advisor
Bakersfield Chrysler Jeep
05.2015 - 02.2017
- Informed customers of vehicle progress and completion time, service expenses and changes to properly address concerns.
- Managed and prioritized work orders to optimize workflow and productivity within the service department.
- Advised customers of needed work to help make informed decisions.
- Maintained up-to-date knowledge of product and service changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Detailer
Haddad Dodge Kia
04.2013 - 05.2015
- Washed cars and trucks daily for auto dealership.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Shined vehicle windows and windshields to remove water spots.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Built trust with clients through transparency in pricing structures, setting accurate expectations regarding turnaround times and costs associated with each project.
Education
High School Diploma -
Ridgeview High School
Bakersfield06-2012
Skills
- Crew and team leadership
- Attention to detail
- Decision-making
- Effective communication
- Dedicated work ethic
- Worksite safety
- Equipment operation
- OSHA compliance
- Construction supervision
- Heavy lifting
- Process Implementation
- Diagnostic Services Monitoring
Accomplishments
- Achieved with determination and persistency by completing task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved issues which led to favorable outcome.
Timeline
Foreman
Osmose Utility Services
02.2022 - Current
Service Drive Coordinator
Bakersfield Chrysler Jeep
12.2018 - 01.2022
Hydro Tester
KSI
10.2017 - 04.2018
Express Service Advisor
Bakersfield Chrysler Jeep
05.2015 - 02.2017
Detailer
Haddad Dodge Kia
04.2013 - 05.2015
High School Diploma -
Ridgeview High School
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