Loic Wafo
Ashton,MD
Summary
Experienced Customer Service Representative with strong oral and written communication skills, active listening, and analytical problem-solving abilities. Demonstrates a service-oriented approach to enhancing customer experiences by understanding their desires and providing customized solutions that build loyalty. Committed to ensuring customer satisfaction through exceptional service and unmatched support. Proficient in utilizing customer service best practices, adept at exploring various solutions to effectively address customer needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Proximum Group Cameroon
09.2021 - 10.2023
- Maintaining of Basic home and office equipment
- Manufacturing of parts
- Entry level Civil engineering
- Assisting with create new construction drawings and alteration projects
Nativity Play
Catholic Church St. Dominique Savio
11.2015 - 12.2015
- Utilized advanced audio equipment competently ensuring high-quality sound output during live broadcasts.
- Developed rapport with color commentators fostering dynamic broadcast partnerships that enhanced listener engagement.
- Adapted quickly to unexpected changes in game schedules or programming requirements while maintaining a high level of professionalism onair.
- Developed strong relationships with coaches, athletes, and industry professionals to gain exclusive insights for broadcast content.
- Maintained extensive knowledge of league rules regulations across multiple sports, ensuring accurate and informed commentary during play-by-play broadcasts.
Education
High School Diploma - Civil Engineering
Certified Nursing Assistant -
High School Diploma -
Technical High School Koumassi, Douala
BALI(Cameroon)07.2023
Skills
- Compassionate patient care
- Patient Advocacy and support
- Privacy /HIPAA Regulations
- Electronic medical records
- Patient care and safety
- Communication skills
- Active listening
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
Certification
- Certified Nursing Assistant
- First Aid and CPR Certified
References
Reference upon request.
Additional Information
I am a kind and very sociable person and i like to feel used on everything i do in my life.
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Proximum Group Cameroon
09.2021 - 10.2023
Nativity Play
Catholic Church St. Dominique Savio
11.2015 - 12.2015
High School Diploma - Civil Engineering
Certified Nursing Assistant -
High School Diploma -
Technical High School Koumassi, Douala
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