Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
18
18
years of professional experience
Work History
Team Associate ,Part-time
Walmart
05.2024 - Current
Trained new team members by relaying information on company procedures and safety requirements.
Continuously checked products for quality assurance according to strict guidelines.
Developed strong cooperative relationships with coworkers and managers.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Maintained productive, efficient approach to all tasks.
Contributed to team success by completing jobs quickly and accurately.
Worked different stations to provide optimal coverage and meet production goals.
Operated register to process payments and collect cash payment for order totals.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Stocker/Cashier
Big Lots
08.2023 - 05.2024
Answered customer questions and provided detailed product information.
Greeted customers and directed to requested products.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Stocked designated items on shelves, end caps and displays.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Stocked shelves to match planogram images and instructions.
Kept work areas neat, clean and free from debris.
Updated pricing by changing labels and signage for short-term promotions and final clearances.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Worked with customers to pack items according to specific desires and requirements.
Greeted store customers and discussed needs.
Cashier/ Shift Supervisor
CVS Pharmacy
02.2013 - 08.2017
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Built relationships with customers to encourage repeat business.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Handled cash with high accuracy and took care to check bills for fraud.
Set up new sales displays each week with fresh merchandise.
Operated cash register to record transactions accurately and efficiently.
Maintained current knowledge of store promotions and highlighted sales to customers.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
Performed cash, card, and check transactions to complete customer purchases.
Responded promptly to requests for assistance, spills and customer inquiries.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Used POS system to enter orders, process payments and issue receipts.
Processed refunds and exchanges in accordance with company policy.
Enforced company policies and regulations with employees.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Completed cash and credit card transactions accurately using POS software.
Supervised ongoing daily production phases.
Monitored daily and weekly key performance indicators to maintain on-track status.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Implemented policies and standard operating procedures for continuous improvement.
Housekeeping Aide,Part-time
Hershey Lodge
10.2015 - 12.2015
Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
Removed soiled sheets, washcloths and towels.
Dusted and polished surfaces to achieve attractive shine.
Removed dirt, dust, grease and from surfaces using proper solutions.
Adhered to optimal standards for cleanliness, appearance and service.
Cleaned carpets by vacuuming, shampooing, deodorizing, and disinfecting.
Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
Disposed of trash and recyclables each day to avoid waste buildup.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Adhered to professional house cleaning checklist.
Loan Processor/ Asst. Coop Development Officer
Cebu Newsworkers Cooperative (Philippines)
02.2007 - 04.2010
Implemented and supported network solutions for small businesses.
Evaluated market trends and recommended marketing budget allocations to top management.
Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
Developed short-term and long-term sales objectives and strategic plans to meet market needs.
Closed new business and streamlined account transition to customer relations department.
Identified investment opportunities, threats and challenges to accurately forecast company budget.
Defined and integrated roles, responsibilities, and processes for business team and data management organization.
Managed budgets for events and campaigns, keeping financial goals on track.
Education
Associate of Science - Pre-Health Professions ( Nursing/RN)
Harrisburg Area Community College
Harrisburg, PA
05-2027
Bachelor of Arts - Business Management
University of The Philippines,Cebu College
Cebu City ,Philippines
04-2006
Skills
Organizing work stations
Task prioritization
Verbal and written communication
Teamwork and collaboration
Cash handling
Money handling
Training and mentoring
Workplace safety
Following instructions
Attention to detail
Positive attitude
Customer service
Staff education and training
FLUENT IN TAGALOG/Cebuano Philippine Languages and English as secondary language
Timeline
Team Associate ,Part-time
Walmart
05.2024 - Current
Stocker/Cashier
Big Lots
08.2023 - 05.2024
Housekeeping Aide,Part-time
Hershey Lodge
10.2015 - 12.2015
Cashier/ Shift Supervisor
CVS Pharmacy
02.2013 - 08.2017
Loan Processor/ Asst. Coop Development Officer
Cebu Newsworkers Cooperative (Philippines)
02.2007 - 04.2010
Associate of Science - Pre-Health Professions ( Nursing/RN)