Dynamic Dietary Manager with a proven track record at Hillside Heights Rehabilitation Suites, excelling in nutrition counseling and food safety regulations. Enhanced resident satisfaction through innovative menu planning and effective team collaboration, while optimizing inventory control to reduce waste by 20%. Committed to delivering exceptional service and fostering a positive work environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Dietary Manager
Hillside Heights Rehabilitation Suites
07.2020 - Current
Led dietary team in meal planning and nutritional assessment for residents' health needs.
Developed and implemented food safety protocols to ensure compliance with regulations.
Trained staff on nutrition standards and safe food handling procedures to enhance service quality.
Collaborated with healthcare professionals to create individualized dietary plans for residents.
Managed inventory of food supplies, optimizing ordering processes to reduce waste.
Conducted regular audits of kitchen operations, improving efficiency and adherence to hygiene standards.
Streamlined menu offerings based on resident feedback, enhancing overall satisfaction levels.
Purchased food supplies for department according to budget limitations.
Dietary Cook, Dietary, Dishwasher
Landmark
06.2019 - 07.2020
Prepared balanced meals following dietary guidelines and resident preferences.
Ensured food safety standards were consistently met in kitchen operations.
Collaborated with nutritionists to develop meal plans tailored to individual health needs.
Trained and mentored new team members on kitchen procedures and best practices.
Conducted regular inventory checks to maintain optimal stock levels of ingredients.
Ensured consistent flavor profiles across dishes by carefully measuring ingredients according to established recipes.
Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
Ensured timely meal service by coordinating cooking schedules and prioritizing tasks based on patient needs.
Kept accurate records of patient dietary information for reference during meal planning and preparation stages.
Followed standard recipes, menus and apportions according to established standards.
Trained new staff members in kitchen procedures, equipment usage, and recipe preparation to maintain quality standards.
Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
Managed food preparation for special events, ensuring diverse menu options that catered to varied dietary requirements.
Performed tasks pertaining to transportation, preparation and setting up of delivery meals.
Operated industrial dishwashing machines to maintain cleanliness and sanitation standards.
Sorted and organized dishware, ensuring efficient workflow during peak service hours.
Monitored equipment performance, reporting issues promptly to minimize downtime.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Followed supervisor instructions to complete tasks on time.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Kept dishes, utensils and glassware clean and rotated following safety standards set by nursing home.
Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Dietary Cook, Dietary Aide, Dishwasher.
Heritage Nursing Home
05.2015 - 06.2019
Prepared nutritious meals adhering to dietary guidelines and individual health requirements.
Managed food safety protocols ensuring compliance with health regulations and standards.
Collaborated with dietitians to develop meal plans tailored to residents' needs.
Trained and mentored junior staff on culinary techniques and kitchen operations.
Streamlined inventory management processes to reduce waste and optimize ingredient usage.
Assisted in menu planning, incorporating seasonal ingredients for optimal taste and nutritional value.
Provided nourishing and health-conscious food to customers under sanitary conditions.
Streamlined food production processes by organizing workstations and utilizing time-saving techniques.
Maintained a positive work atmosphere by addressing any conflicts or concerns in a proactive and professional manner.
Increased customer satisfaction with personalized attention to individual dietary concerns or allergies during meal preparation.
Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
Maintained organized workstations for efficient workflow and quick access to necessary tools.
Implemented time-saving practices leading to improved dish turnaround rates.
Conducted routine maintenance checks on dishwashing machines to prevent downtime.
Assisted in maintaining overall kitchen cleanliness, adhering to health regulations and standards.
Kept dishes, utensils and glassware clean and rotated following safety standards set by nursing home.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
Reduced dish breakage by carefully handling delicate items during the washing process.
Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
CNA, HUC, Medical Records
Northwest Women's and Children's Healthcare Center
03.2004 - 08.2011
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Collaborated with healthcare team to develop individualized care plans, improving patient outcomes.
Demonstrated strong organizational and time management skills while managing multiple projects.
Streamlined documentation processes, ensuring accuracy in patient records and compliance with regulations.
Learned and adapted quickly to new technology and software applications.
Checked patient vitals such as temperature and blood pressure.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Oversaw and maintained patients' rooms and nurse stations.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Contributed to successful discharge planning through coordination with doctor and register nurse.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Changed linens in rooms, keeping spaces fresh and clean for patient health.
Documented patient information in electronic health record.
Maintained accuracy of patient records through meticulous data entry and regular audits.
Processed incoming medical documentation and ensured timely updates to electronic health records (EHR).
Implemented efficient filing systems to enhance retrieval speed of patient information.
Monitored compliance with confidentiality regulations regarding sensitive information handling.
Streamlined record request processes, improving response time for patient inquiries.
Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Processed medical records requests from outside providers according to facility, state, and federal law.
Scanned medical records in digital format for easy retrieval and accessibility.
Maintained patient confidence by keeping patient records information confidential.
Printed and photocopied documents to provide patients with copies of medical records.
Maintained patient records systems by archiving, scaning and indexing important documents and files.
Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Supported medical staff by providing organized and accurate medical records.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Education
High School Diploma -
Caprock Hight School
Amarillo, TX
05-2002
Skills
Collaboration and teamwork
Nutrition counseling
Food safety regulations
Sanitation protocols
Meal preparation
Food presentation
Workflow optimization
Menu planning abilities
Employee recruitment
Department management
Staff monitoring
Cost control
Menu planning
Special diets
Department oversight
Menu planning skills
Teamwork
Customer service
Problem-solving
Time management
Multitasking
Scheduling staff
Employee supervision
Scheduling
Inventory control
Adaptability
Written communication
Languages
Spanish
Native or Bilingual
Timeline
Dietary Manager
Hillside Heights Rehabilitation Suites
07.2020 - Current
Dietary Cook, Dietary, Dishwasher
Landmark
06.2019 - 07.2020
Dietary Cook, Dietary Aide, Dishwasher.
Heritage Nursing Home
05.2015 - 06.2019
CNA, HUC, Medical Records
Northwest Women's and Children's Healthcare Center