Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Lois Berry

Fort johnson

Summary

Motivated professional with a proven track record of meeting organizational needs through consistent and organized practices. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

9
9
years of professional experience

Work History

Quality Assurance Analyst (insurance)

Sef Employed
Fort Johnson
01.2022 - Current
  • Audited property reports, evaluating interior and exterior conditions across Florida, Alabama, North Carolina, and South Carolina.
  • Inspecting photographs of roofing, siding, foundations, plumbing systems, HVAC, electrical systems, hot water heaters, and potential hazards throughout the property.
  • Verified aerial images and confirmed accurate completion of inspection forms regarding structure and occupancy. Identifying errors and providing detailed feedback for inspector revisions before report finalization.

Lead Cashier

Ulta Salon and Cosmetics
Pensacola
11.2020 - 09.2021
  • Greeted customers and provided excellent customer service.
  • Processed returns and exchanges efficiently while adhering to company policies.
  • Kept informed of current promotions, exchange and refund policies, pricing structures.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Scanned items and checked pricing on cash register for accuracy.

Lead Cashier

Ulta Salon and Cosmetics
Bradenton
08.2019 - 09.2020
  • Greeted customers and provided excellent customer service.
  • Processed returns and exchanges efficiently while adhering to company policies.
  • Kept informed of current promotions, exchange and refund policies, pricing structures.
  • Ensured accuracy of all transactions by verifying prices, quantities, discounts.
  • Resolved discrepancies between sales floor and register information quickly.
  • Assisted with training new cashiers in departmental operations and procedures.
  • Performed side duties such as cleaning or organizing shelves when time permitted.
  • Addressed customer complaints promptly while remaining professional in challenging situations.
  • Helped with purchases and signed customers up for rewards program.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.

Retail Sales Associate

pineapple willy's gift shop
Panama City Beach
05.2016 - 10.2018
  • Operated the cash register to complete transactions.
  • Folded and hung clothing items according to store standards
  • Performed inventory checks regularly to ensure accuracy of stock levels.
  • Answered phone calls from customers regarding inquiries about products or services offered by the store.
  • Restocked shelves with new merchandise as needed.
  • Maintained a neat and organized sales floor.

Education

High School Diploma -

Florida Virtual School
Orlando, FL
05-2017

Skills

  • Quality assurance
  • Risk assessment
  • Data analysis
  • Attention to detail
  • Inspection techniques
  • Time management
  • Issue resolution

Affiliations

I like to workout, read books, and do crafts.

References

References available upon request.

Timeline

Quality Assurance Analyst (insurance)

Sef Employed
01.2022 - Current

Lead Cashier

Ulta Salon and Cosmetics
11.2020 - 09.2021

Lead Cashier

Ulta Salon and Cosmetics
08.2019 - 09.2020

Retail Sales Associate

pineapple willy's gift shop
05.2016 - 10.2018

High School Diploma -

Florida Virtual School

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