Lois Coleman
Cleveland,OH
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Brentwood Health Care
04.2023 - 04.2024
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
Hospice Case Manager LPN
McGregor Hospice
07.2020 - 01.2023
- Conducted thorough assessments of new hospice referrals to determine eligibility for services, facilitating efficient patient admission processes.
- Managed caseloads efficiently by prioritizing tasks according to urgency and complexity, ensuring all patients received appropriate attention.
- Served as an advocate for patients'' rights and preferences throughout the end-of-life care process, promoting dignity and autonomy.
- Developed individualized patient care plans, addressing physical, emotional, and spiritual needs of patients and families.
LPN Staff Nurse
Reserve At Brentwood Assisted living
08.2018 - 09.2020
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Facility Nurse
McGregor Gardens
12.2019 - 07.2020
- Participated in quality improvement initiatives aimed at enhancing nursing practices within the facility via regular audits of documentation accuracy and adherence to best practice guidelines.
- Assisted in training new nursing staff on facility policies, procedures, and best practices, fostering a collaborative learning environment that supported success within the team.
- Promoted a safe environment for patients and staff by adhering to infection control protocols and reporting potential hazards promptly.
Medical Biller and Coder
CCS Training
10.2007 - 01.2008
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.
Mental Health Technician
Windsor Hospital
10.2005 - 03.2007
- Assisted hospitalized patients in a locked psychiatric and substance abuse facility with activities of daily living
- Obtained and documented vital signs daily or as directed
- Completed safety checks on all assigned patients every fifteen minutes, notifying nursing staff of any changes
- Provided companionship and a supportive environment
- Assisted with physical crisis prevention techniques as directed by licensed nurses
- Gained experience with electronic health records Accreditation and Licenses.
Education
Certificate of Completion in Nursing - Nursing
Central School of Practical Nursing
Cleveland01.2017
Certificate of Completion in Medical Billing & Coding -
Remington College
Cleveland, OH01.2003
Skills
- Case Management
- Hospice Care
- Medical Coding
- EMR Systems
- Strong clinical judgment
- Patient counseling professional
Certification
- Licensed Practical Nurse, 2017
- BLS Certification 2024
Timeline
Licensed Practical Nurse
Brentwood Health Care
04.2023 - 04.2024
Hospice Case Manager LPN
McGregor Hospice
07.2020 - 01.2023
Facility Nurse
McGregor Gardens
12.2019 - 07.2020
LPN Staff Nurse
Reserve At Brentwood Assisted living
08.2018 - 09.2020
Medical Biller and Coder
CCS Training
10.2007 - 01.2008
Mental Health Technician
Windsor Hospital
10.2005 - 03.2007
Certificate of Completion in Nursing - Nursing
Central School of Practical Nursing
Certificate of Completion in Medical Billing & Coding -
Remington College
- Licensed Practical Nurse, 2017
- BLS Certification 2024
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