Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lois Hagen

Provo,UT

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Motivated Assistant Manager with 10 plus years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Pizza Hut
American Fork, UT
09.2022 - Current
  • Maintained accurate records of daily sales transactions, deposits and bank reconciliations.
  • Implemented new systems and processes to optimize workflow.
  • Performed administrative duties such as filing documents and updating databases.
  • Assisted customers with product selection, inquiries or complaints when needed.

Asst Manager/Freight Manager

Dollar Tree
Heber, UT
09.2018 - 05.2022
  • Coordinated with store personnel to ensure opening and closing procedures were followed correctly.
  • Maintained relationships with customers, vendors, suppliers and other personnel to ensure smooth operations.
  • Resolved customer service issues related to deliveries, invoices or product quality concerns.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Received and stored incoming stock items.
  • Verified accuracy of incoming shipments against purchase orders.
  • Maintained accurate inventory records in the computer system.
  • Stocked shelves with newly arrived products.

Education

GED -

Pueblo High Magnet School
Tucson, AZ
08-1998

Skills

  • Employee Performance Evaluations
  • Sales Monitoring
  • Product and Service Knowledge
  • Task Delegation
  • Operations Management
  • Money Handling
  • Workload Management
  • Staff Supervision
  • Project Management Abilities
  • Consulting
  • Customer Relations
  • Retail Operations Management
  • Team Motivation
  • Retail Operations
  • Staff Management
  • Orientating and Training
  • Policy Enforcement

Timeline

Assistant Manager

Pizza Hut
09.2022 - Current

Asst Manager/Freight Manager

Dollar Tree
09.2018 - 05.2022

GED -

Pueblo High Magnet School
Lois Hagen