Lois Kreider
Sioux City,IA
Overview
6
6
years of professional experience
Work History
Room Attendant
Hochunk Hotel
11.2023 - Current
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Performed laundry duties for improved efficiency and faster room turnover times.
- Ensured positive guest experiences with prompt response to special requests and additional services.
Telemarketer
Communication Services
06.2018 - 02.2019
- Increased customer satisfaction by addressing inquiries and resolving issues promptly.
- Enhanced sales through the utilization of persuasive communication skills and thorough product knowledge.
- Built rapport with customers to foster long-term relationships and ensure repeat business.
- Collaborated with other team members to achieve monthly sales targets consistently.
Residential Living Assistant
Mid Step
04.2019 - 05.2022
- Enhanced resident satisfaction by promptly addressing and resolving concerns in a timely manner.
- Maintained a safe and comfortable living environment for residents through regular inspections and necessary repairs.
- Assisted with daily activities, promoting independence and improving the quality of life for residents.
- Collaborated with interdisciplinary teams to develop individualized care plans tailored to each resident''s needs.
Temp Worker
Adventure Temp Agency
02.2019 - 05.2019
- Increased production efficiency by streamlining processes and implementing time-saving strategies.
- Reduced workplace accidents with thorough safety training and regular equipment maintenance.
- Improved team morale and productivity through effective communication and active listening skills.
- Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
Timeline
Room Attendant
Hochunk Hotel
11.2023 - Current
Residential Living Assistant
Mid Step
04.2019 - 05.2022
Temp Worker
Adventure Temp Agency
02.2019 - 05.2019
Telemarketer
Communication Services
06.2018 - 02.2019