Detail-oriented and methodical billing specialist offering 25+years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Billing Specialist
Monmouth Pain And Rehabilitation
09.1999 - Current
Researched and resolved billing discrepancies to enable accurate billing.
Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Monitored customer accounts to identify and rectify billing issues.
Provided excellent customer service, developing and maintaining client relationships.
Worked effectively with medical payers such as Medicare and commercial insurances to obtain timely and accurate payments.
Worked with multiple departments to check proper billing information for 6 clinics
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Reviewed and reconciled customer accounts to manage accuracy of payments.
Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Handled account payments and provided information regarding outstanding balances.
Monitored outstanding invoices and performed collections duties.
Audited and corrected billing and posting documents for accuracy.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.