Lois McCauley
Seattle,WA
Summary
Dynamic Tow Lead Agent with experience in ground support operations and communication systems. Skilled in leading and motivating teams while ensuring safety compliance and attention to detail. Committed to delivering high-quality service and operational excellence. Detail-oriented Tow Lead Agent with strong expertise in tow operations, ground support, and safety compliance. Committed to ensuring operational readiness and effective team communication.
Overview
13
13
years of professional experience
Work History
Tow Lead Agent
McGee Air Services
Renton , WA
05.2025 - 05.2026
- Managed communication between ground crew and flight personnel effectively.
- Conducted routine inspections of equipment and reported maintenance needs.
- Enhanced team collaboration through regular briefings and updates.
- Assume responsibility and accountability for team and team members while leading, coaching, and motivating teams work.
- Tow Aircraft from Gate to Gate and designated parking spots.
- Guide incoming and departing aircraft from the gate using hand signals and wing walking procedures.
Tow Agent
McGee Air Services
Renton, Washington
09.2024 - 05.2025
- Drove and operated GSE including tugs, belt loaders, pushbacks, and baggage carts in congested areas to ensure safe and efficient ground operations
- Loaded and unloaded baggage, cargo, and mail onto aircraft with precision to ensure timely departures
- Operate baggage scanners and computer to ensure baggage is routed accurately to the customers' destination
- Serviced aircraft water and lavatory systems to maintain operational readiness
- Maintain clear communication with flight crews and ground personnel
- Monitor weather conditions and take appropriate safety measures
Welder
Repair Machine Design
Sumner, Washington
01.2024 - 09.2024
- Operated welding equipment to assemble and repair metal structures.
- Collaborated with team members to complete projects under tight deadlines.
- Maintained tools and equipment to ensure optimal performance and safety.
- Maintained a clean working environment by removing scrap metal from work areas.
- Set up welding machines based on the job at hand.
Marine Welder
Delphinus Engineering
Chula Vista, California
06.2019 - 02.2020
- Interpreted blueprints and technical drawings for project specifications.
- Ensured compliance with safety regulations and welding standards.
- Conducted inspections to identify defects in welded components.
- Repaired cracks in metal plates, frames and other structures on ships.
- Set up jigs and fixtures needed for special welding jobs when necessary.
Marine Welder
Bae Systems Inc.
San Diego , CA
08.2013 - 09.2017
- Fabricated and assembled marine structures using welding techniques and equipment.
- Interpreted blueprints and technical drawings for project specifications.
- Inspected welds for quality and compliance with safety standards.
- Heated metal pieces prior to joining them together with welds.
- Installed ventilation systems, pumps, valves and other machinery aboard ships.
Education
High School Diploma -
Fallbrooky Ivy High School
Fallbrook, CA06-2009
Skills
- Tow operations
- Aircraft towing
- Ground support operations
- Safety compliance
- Equipment maintenance
- Vehicle inspection
- Communication systems
Timeline
Tow Lead Agent
McGee Air Services
05.2025 - 05.2026
Tow Agent
McGee Air Services
09.2024 - 05.2025
Welder
Repair Machine Design
01.2024 - 09.2024
Marine Welder
Delphinus Engineering
06.2019 - 02.2020
Marine Welder
Bae Systems Inc.
08.2013 - 09.2017
High School Diploma -
Fallbrooky Ivy High School