Lois Pray
Poland,Maine
Summary
Experienced with patient record management and data accuracy. Utilizes efficient administrative processes and supports healthcare teams. Knowledge of confidentiality regulations and data entry best practices. Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
27
27
years of professional experience
Work History
Office Manager
Avalon Counseling Services
07.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via in person, phone calls, or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
RSW
Tri County Mental Health Services
07.2021 - 07.2023
- Program administrator at Kelly Drive December 2018-July 2020
- QM review specialist July 2017-December 2018
- Community housing support coordinator February 2015- July 2017
- RSW Team Lead April 2012 - 2015
- RSW November 2010 - April 2012 (full time)
- RSW March 2010 - November 2010 (relief)
Sales Associate
Caldwell's Wedding Plus
04.2002 - 05.2008
DSP/Employment Specialist
Personal Onsite Development
05.1998 - 10.2001
Education
High School -
Edward Little High School
01.1998
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Team bonding
- Decision-making
- Customer relationship management
- Good judgment
- Documentation and reporting
Timeline
Office Manager
Avalon Counseling Services
07.2023 - Current
RSW
Tri County Mental Health Services
07.2021 - 07.2023
Sales Associate
Caldwell's Wedding Plus
04.2002 - 05.2008
DSP/Employment Specialist
Personal Onsite Development
05.1998 - 10.2001
High School -
Edward Little High School
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