Lois Sheehan

Overview:

Provides support, guidance, and resources for students to ensure they make informed choices. Engages in meaningful interactions with a diverse population of students by providing support and guidance. Applies the University of Phoenix coaching model to assess, build motivation, and advance. Works with students to create plans to remove obstacles and resolve their concerns. Utilizes University of Phoenix resources and establishes cross-team/department working relationships, for the benefit of students. Engages AC team members through discussion and self-created PowerPoint presentation regarding best practices, and a variety of learning topics.

• New Hire Mentor. Facilitates training individually and in small groups through mentoring and observations, to build the competence and confidence of Academic Counselors. Shares best practices through team meets, and the new hire chat line.
• Student Services Community Expert (AC) through Phoenix Connect. Encourages participation of over 700 students in the First Year Experience Community social media platform, through engagement and elevating discussion through posts content/resources for approved topics.
• Breakroom Engagement Agent. Communicates incentives and leads AC team in activities that include health/wellness and monthly challenges chat channels.
• Written Team backup. Assists team with responses to student emails with support, guidance, and resources.

Overview:

Led program for up to 20 students with significant instructional needs with Individual Education Plans. Supervised paraprofessionals and collaborated with special education specialists.

• Experience in curriculum development and refinement using research-based instructional techniques and technologies to deliver effective, differentiated, and inclusive instruction in all subjects.
• Provided differentiated one-to-one and small-group instruction. Collaborated with Occupational and Physical Therapists, Speech Pathologists, School Psychologists, General Educators, and families to problem-solve and effectively meet students' needs.
• Created individual online instructional materials, presentations, schedules, and lesson plans using Powerpoint, Google Classroom, Video Meets, and Pearson Learning platforms.
• Assessed students and created reports based on formal testing, anecdotal notes, and observations for meetings. Responsible for editing specialist data and finalizing IEP reports.
• Scheduled and led parent-teacher meetings to review student IEP learning objectives and develop academic goals, modifications, and accommodations.
• Cultivated connections with students’ families to foster school engagement virtually, by phone, in person, and by email.
• Participated in new hire interviews, hiring, training, and evaluation processes for support personnel.

Overview:

Manages family-owned heating and air conditioning business that specializes in residential properties. Work includes inspections, repair, installation, and coordinating work with other disciplines in the construction trades.

• Responsible for company financial accounts, billing, records, and administration.
• Maximized prior year income by 40% through managing expenses and collection efforts.
• Responsible for accounts payable/receivables.
• Maintains financial records in order to prepare and submit Federal and State tax forms.