Lois Smith
Dunnellon,FL
Summary
Dynamic professional with a strong work ethic and proven safety awareness, honed at Brattleboro Reformer. Successfully delivered newspapers to 450 homes daily, enhancing customer satisfaction through efficient route planning. As Front Office Manager at Smith Clinic, I trained staff and ensured accurate billing, showcasing my commitment to excellence and teamwork.
Overview
30
30
years of professional experience
Work History
Newspaper Delivery Person
Brattleboro Reformer
01.2017 - 07.2019
- Ensured proper handling of newspapers, preventing damage during transportation and delivery.
- Provided dependable delivery to designated delivery locations and accommodated special delivery requests.
- Delivered newspapers and flyers to about 450 homes daily.
- Planned daily rounds and determined most efficient way to distribute newspapers.
- Increased customer satisfaction by ensuring timely and accurate delivery of newspapers to subscribers.
Assistant Chef
Marlboro Elementary School
09.2012 - 04.2018
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
- Cleaned kitchen work area by sanitizing all cooking equipment, utensils, and counters.
Owner
Trails End Bed & Breakfast
10.2006 - 08.2011
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Front Office Manager
Smith Clinic of Natural Health
08.1989 - 07.2006
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Trained staff on billing and patient management.
Education
High School Diploma -
West High School
Phoenix, AZ06-1993
Skills
- Professionalism and work ethic
- Safety awareness
- Patience and perseverance
- Route planning
- Strong work ethic
- Problem-solving
Timeline
Newspaper Delivery Person
Brattleboro Reformer
01.2017 - 07.2019
Assistant Chef
Marlboro Elementary School
09.2012 - 04.2018
Owner
Trails End Bed & Breakfast
10.2006 - 08.2011
Front Office Manager
Smith Clinic of Natural Health
08.1989 - 07.2006
High School Diploma -
West High School
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