Lois Snavely
Norfolk,Virginia
Summary
leading teams to support high value clients | providing hands-on program and project consultation for enterprise companies | spearheading and executing enneagram leadership + coaching sessions for corporate teams
Overview
7
7
years of professional experience
Work History
Strategic Team Lead
Upwork
07.2022 - Current
- Led a team to hit $1M on strategic account (up from $700K the year prior); optimized onboarding processes and introduced transparency to the overall partnership
- Streamlined operations on legacy enterprise account to save upwards of 600 team hours of administrative work; led account team to register + onboard 100 new hiring managers to self serve on the platform
- Introduced a new workstream on a $5M/year account which eliminated outdated restrictions on when and how to engage with and assist new hiring managers.
Senior Program Manager, Design SME
Upwork
07.2021 - 07.2022
- Led design program for largest strategic enterprise account which accounted for one fifth of the yearly revenue generated by the client
- Led the cross-functional launch of a CPG account's photography and videography regulations and NDA requirements for talent on the platform (worked with Legal in both companies, internal creative agency team, and the account director and manager).
- Coordinated multi-site (20+ locations) photography program for legacy account; oversaw team of 3 which handled talent recruitment, contract negotiations, offer management, onboarding + offboarding, and daily + weekly stand-ups to keep the client apprised of progress.
Program Manager, Design SME
Upwork
08.2019 - 07.2021
- Helped hiring managers at large CPG company maneuver their internal regulations to open 6 figure blanket POs in order to support virtual design benches on the platform.
- Led the launch, testing, implementation, rollout, and training of new project management tool within entire team and department. Led ongoing skill refreshers on its usage once a quarter.
- Spearheaded the creation and buildout of the Creative SME Playbook - created three guides for team to use when scoping + managing creative projects (logo/PPT/infographic design, video projects, and UX/UI projects).
Lead Recruiter, Digital Media
Robert Half, The Creative Group
07.2019 - 08.2019
- Partnered with AIGA Chicago to release a series of networking events which drew dozens of speakers from throughout the creative community, as well as hundreds of attendees
- Chosen to represent the Chicago office nationally on a Field Advisory Council | reported on industry trends, led field trainings for TCG offices around the country and gave direct feedback to the VP and EVP of The Creative Group
Senior Creative Recuiter
Robert Half, The Creative Group
12.2016 - 06.2019
- Actively recruited, vetted and interviewed over 1K candidates | placed over 300 candidates on short- and long-term creative assignments, as well as on permanent placement roles
- Liaison between qualified candidates and HR departments of small- to medium-sized Chicago businesses, both small and large creative agencies, global nonprofits and associations, and national and international Fortune 500 companies and corporations
- Led quarterly portfolio workshops and classes for cohorts of UX Designers through the General Assembly bootcamp
Education
Master of Divinity - Pastoral Care, Corporate Chaplaincy
McCormick Theological Seminary
Chicago, IL05.2021
Bachelor of Science - Dance Education, Philosophy
Bowling Green State University
Bowling Green, OH05.2011
Skills
team leadership, people development, people management, project management, program management, operations, budget creation, budget management, creative projects, design and creative consultation, strategic initiatives, program rollouts, enneagram coaching workshop facilitation, enneagram training, DIBs initiatives, allyship training
Tools + Technologies
Asana, Looker, Domo, Salesforce, JIRA, Zendesk, Smartsheet, DocuSign, Gong, Greenhouse, Microsoft Office Suite, Google Suite
Clients
Procter & Gamble, Johnson & Johnson, Microsoft, Anheuser-Busch, Estee Lauder, Ford, Honeywell, Hewlett Packard, PepsiCo, Unilever, Nestle
Timeline
Strategic Team Lead
Upwork
07.2022 - Current
Senior Program Manager, Design SME
Upwork
07.2021 - 07.2022
Program Manager, Design SME
Upwork
08.2019 - 07.2021
Lead Recruiter, Digital Media
Robert Half, The Creative Group
07.2019 - 08.2019
Senior Creative Recuiter
Robert Half, The Creative Group
12.2016 - 06.2019
Master of Divinity - Pastoral Care, Corporate Chaplaincy
McCormick Theological Seminary
Bachelor of Science - Dance Education, Philosophy
Bowling Green State University
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