Loisdene Brunner
The Colony,TX
Summary
Compassionate Aide dedicated to providing first-rate client support. Delivers comprehensive personal care for over 4 years progressive career history. Professional with strong commitment to excellence in role of Aide. Brings valuable experience and ensuring smooth daily operations. Highly reliable team player who adapts to changing requirements and delivers consistent results. Skilled in student care, organization, and effective communication.
Overview
30
30
years of professional experience
Work History
After The Bell Aide
Carrollton Farmers Branch ISD
3443 Briargrove Ln Dallas,TX 75287
11.2017 - Current
- Happily greet the students and take attendance
- Observe the students while playing when my coworkers need my assistance
- Cheerfully greet the parents at pickup time with
- Document any disciplinary actions/Document any accident or injury that might occur with a student
- Apply CPR if needed/apply Triple Antibiotic & Bandage if needed/apply Ice pack , etc
- Administer prescription medicine to students that may require it, based on emergency situation (students with serious allergies)
- Alert parents about any incident that might have occurred with student by phone and in person (verbally & written)
- Complete end of the day attendance & complete snack sheet, accounting for all snacks given/snacks left
- Prepare the weekly sign out forms in the students pickup folder, prepare clipboard: weekly students attendance forms and monthly attendance forms per grade
- File all completed forms in perspective folders
- Communicate with students about good/bad decisions that he/she made
File Clerk/Medical Records Clerk
Wimberly Kelly L MD
17101 Preston Rd Dallas, Tx 75248
08.2008 - 07.2011
- Prepared labels for new/pre-existing patient(s) file folders
- Called insurance companies to verify patients insurance coverage
- Printed next day patients appointment list and made appointment reminder calls
- Printed Fee slips per appointment
- Sent/Retrieve Faxes
- Copied medical records upon request by doctor/office manager
- Received daily mail & processed it properly
- Assisted the X-Ray Tech with filing away x-ray film per patient
- Assisted with scheduling appointments/appointment cancellations
- Assisted with posting payments/verifying if payments posted was correct
- Clean up: waiting room area, employees break room, clean all rest rooms
- Assist the medical assistant/nurses with properly disposing of expired medicines from pharmaceutical.
- Verified data integrity and accuracy
Data Entry Clerk/Inventory Clerk
Manpower
2630 South 1st Garland, Tx 75041
09.2003 - 02.2004
- Added new material to file records and created new records
- Entered numerical data into databases in a timely and accurate manner
- Prepared packages for shipment, pickup or courier delivery to customers
- Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking
- Obtained signatures for financial documents and internal and external invoices
Cafeteria Manager/Cook
YWCA Children's Center
3821 Broadway Blvd Garland, TX 75043
01.2003 - 09.2003
- Planned the menus for the upcoming month, determining the proper supplies and food that would be required
- Crafted well-planned meals that were delicious and nutritious, feeding an average of 55-75 people per week
- Provided friendly and attentive service to staff and students
- Inventoried and restocked items monthly
- Operated and sanitized all equipment in a safe and proper manner
- Upheld standards of cleanliness, food handling and safety
- Removed discontinued, old and slow-moving items from shelves
- Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food borne illness
- Completed finishing touches such as garnishes on dishes before final delivery
- Lifted and maneuvered boxes weighing up to 5-50 pounds
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
- Served beverages, breads and butter and replenished items as necessary
- Delivered quality service by providing a warm and welcoming environment
- Kept cases and shelves clean and well stocked
- Maintained high standards of cleanliness and sanitation
- Kept facility compliant with health codes, sanitation requirements and license regulations
- Monitored temperature of cases, shelves and storage areas and reported failures to the Day Care Director
Assistant Director
Primm & Proper
Garland, TX
08.2001 - 11.2001
- Lead teams of professionals in special projects and daily operations
- Trained and mentored new employees on industry practices and business operations
- Maintained a safe play environment by emphasizing and maintaining cleanliness and organization
- Allowed for ample outdoor recreation time
- Monitored and enforced adequate supply and material inventory
- Managed, observed and evaluated 4 lead teachers, 3 teacher assistants and 1 kitchen staff
- Communicated with children in developmentally appropriate way
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication
- Encouraged good behaviors using the positive reinforcement method
- Built constructive and open relationships with families with forthright yet friendly communication
- Communicated openly with children's parents about daily activities and behaviors
- Analyzed, constructed and calculated daily accounting records, including payroll and sales transactions
- Communicated with owners, board members and support team concerning personnel matters
- Over 3.5 years daycare supervisory experience
- Maintained accurate accounting of tuition and operating reports
- Established a safe play environment for the children
- Organized and engaged in recreational activities such as games and puzzles
- Maintained a child-friendly environment with access to outdoor activities
- Administered medications and kept appropriate records
- Over 3 years toddler care experience
- Hired and trained 3 of staff
- Managed an in-home daycare with 5 infants, 4 toddlers and preschoolers and 3 school-aged children, owned and operated in Milwaukee, WI 1997-1999
- Engaged with children on an individual basis in a pleasant manner
- Identified signs of potential emotional or developmental concerns in children and brought them to parents' or guardians' attention
- Developed age-appropriate activities and programs for children from new born to 12 years old
- Worked directly with Director, teachers and owner to achieve the educational results parents were seeking
- Meticulously sanitized toys and play equipment
- Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports
- Continually kept abreast of toy and child-related recalls and safety warnings
- Managed food inventory for 75-person center in accordance with nutritional guidelines
- Interviewed 12 parents and children for enrollment.
- Implemented curriculum
- Instructed children in health and personal habits, such as eating, resting and using the toilet
Lead Teacher
The Rock Christian Academy
14119 Montfort Dr Dallas, TX 75254
09.1999 - 04.2000
- Administered assessments for each child and tracked results
- Followed BEKA learning strategies
- Planned and prepared activities for 2YR Toddler students
- Improved academic performance by diversifying teaching techniques
- Consistently received positive teacher evaluations from students
- Documented student attendance and progress against goals
- Taught students academically, manners and social abilities
- Maintained safety and security of all youth under care
- Planned and executed activities to promote cognitive, small motor and large motor skills development
- Greeted customers and visitors in-person and via telephone calls
Retail Remittance Clerk
Firstar Bank
777 East Wisconsin Ave Milwaukee, WI 53202
08.1996 - 08.1999
- Analyzed departmental documents for appropriate distribution and filing
- Verified data integrity and accuracy
- Used automated mail processing equipment to open and sort mail
- Process assigned accounts for Data Entry and delivered materials to designated locations
- All assignments must done in a timely manner
- Conducted daily inventory of weekend worker's assigned materials on the work floor, that must be completed that week
- Divided mail received by account Number and intended location
- Data Entry (Alpha & Numerical)
Business Owner/Caregiver
Auntie's Playhouse Family Childcare Home
2979 N 6th St Milwaukee, WI 53212
02.1997 - 08.1999
- Provided outstanding coaching to a team of 2 employees, which boosted efficiency throughout the company
- Developed reputation as an efficient service provider with high levels of accuracy
- Responded to all customer inquiries thoroughly and professionally
- Communicated all my policy, requirements and quality care to children to generate return business
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Entered data promptly and efficiently with a 100% accuracy rate
- Greeted clients in a timely manner, while quickly determining their needs
- Processed cash, credit card and government payments rapidly and accurately
- Determined customer needs by asking relevant questions and listening actively to the responses
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Communicated clear expectations and goals to each employee
- Handled all customer relations issues in a gracious manner and in accordance with my company and state required policies
- Used time efficiently when not providing quality care/service for children
- Politely assisted customers in person and via telephone
- Actively pursued personal learning and development opportunities
- Asked open-ended questions to assess parents needs
- Maintained cleanliness, age appropriate, friendly yet inviting to parents and children
- Recognized and rewarded outstanding work performance
- Verified that all clients received receipts for their payments
- Trained 2 employees each quarter as I improved through training classes, i empowered them through the knowledge in which i gained
Education
Certificate/Diploma - Child Development/Lead Teacher
Milwaukee Area Technical College
Milwaukee, WI12.1996
Certificate/Diploma - Medical Billing, Anatomy
Bryan Straton College
Milwaukee, WI12.1995
Skills
- Fast learner
- Self-motivated
- Data entry
- Office skills
- Document scanning
- Conflict resolution
- 10,000 kpm with accuracy
- Outstanding customer service skills
Timeline
After The Bell Aide
Carrollton Farmers Branch ISD
11.2017 - Current
File Clerk/Medical Records Clerk
Wimberly Kelly L MD
08.2008 - 07.2011
Data Entry Clerk/Inventory Clerk
Manpower
09.2003 - 02.2004
Cafeteria Manager/Cook
YWCA Children's Center
01.2003 - 09.2003
Assistant Director
Primm & Proper
08.2001 - 11.2001
Lead Teacher
The Rock Christian Academy
09.1999 - 04.2000
Business Owner/Caregiver
Auntie's Playhouse Family Childcare Home
02.1997 - 08.1999
Retail Remittance Clerk
Firstar Bank
08.1996 - 08.1999
Certificate/Diploma - Child Development/Lead Teacher
Milwaukee Area Technical College
Certificate/Diploma - Medical Billing, Anatomy
Bryan Straton College