Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Accomplishments
Affiliations
Work Preference
Software
Interests
Timeline
Hi, I’m

Lois Dianne Austin

Las Vegas,NV
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Lois Dianne Austin

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
years of professional experience
1
Language
1
Certificate

Work History

Stoneledge Investments LLC

Product Lister
01.2023 - 02.2024

Job overview

  • Increased sales performance by optimizing product titles, images, and keywords for search engine visibility.
  • Wrote engaging and successful marketing, advertising, and website copy.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
  • Developed a time-efficient system for adding new products into the database while minimizing errors during data entry.
  • Performed regular audits of existing listings to ensure compliance with marketplace policies and regulations while identifying areas for improvement.
  • Contributed to customer satisfaction by promptly addressing inquiries and providing detailed information about products.

Texas Department Of Criminal Justice

Adult Corrections Officer
02.2022 - 01.2023

Job overview

  • Utilized effective communication skills to diffuse tense situations between inmates and staff or among inmates themselves.
  • Maintained order within the correctional facility, effectively managing emergency situations and resolving conflicts as they arose.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Supervised inmates during meals, recreation and other activities.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.

Crossmark/Mondelez

Product Sales Manager
08.2013 - 11.2014

Job overview

  • Established trust-based relationships with key accounts by maintaining consistent communication channels and addressing their unique needs.
  • Identified new market opportunities, expanding the company''s client base and boosting sales figures.
  • Monitored inventory levels closely to avoid stockouts or overstocking situations that could negatively impact profits.
  • Successfully negotiated contracts with vendors, ensuring favorable terms that benefited both parties involved.
  • Achieved sales targets consistently by utilizing data-driven insights and adjusting tactics accordingly.

Plant Delights Nursery

Customer Service and Logistics Manager
08.2003 - 10.2012

Job overview

  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Directed shipping of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

Bryman College
Canoga Park, CA

Xray Technician And Medical Office Assistant
11.1995

Skills

  • Image Editing
  • Microsoft Office
  • Adobe Photoshop
  • Adaptive Learning
  • E-commerce Platforms
  • Product Descriptions
  • Product categorization
  • Customer Service
  • Computer Proficiency
  • Analytical Thinking
  • Customer Complaint Resolution
  • Digital Marketing
  • Marketing Strategies
  • Email Marketing
  • Content Management
  • Brand Promotion
  • Client Retention
  • Customer Presentations
  • Analytics and SEO
  • Database Skills
  • CRM Software
  • Expert in MS Office applications
  • Channel Marketing
  • Campaign Implementation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • Corrections Officer Academy - [Feb 2022]

Accomplishments

  • Supervised team of 18 staff members.
  • Collaborated with team of 8 in the development of updated e-Commerce platform.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • SDA Prison Ministries

Work Preference

Work Type

Part TimeContract WorkFull Time

Work Location

Remote

Important To Me

Flexible work hoursWork from home option

Software

Drupal

Shopify

MS Office

Interests

Crochet & Knitting

Reading

Taking long walks

Hiking

Timeline

Product Lister

Stoneledge Investments LLC
01.2023 - 02.2024

Adult Corrections Officer

Texas Department Of Criminal Justice
02.2022 - 01.2023

Product Sales Manager

Crossmark/Mondelez
08.2013 - 11.2014

Customer Service and Logistics Manager

Plant Delights Nursery
08.2003 - 10.2012

Bryman College

Xray Technician And Medical Office Assistant

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Lois Dianne Austin